- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Main Line Issues | Plumbing | Greenback
When the water backs up or the yard turns soggy, you don’t have time to guess what the repair will cost. HEP’s licensed plumbers arrive fast in Greenback, diagnose your main line issues on the spot, and present a clear, upfront price before a single wrench turns. No hidden fees, no surprises—just the confidence of knowing exactly what you’ll pay to get your home flowing smoothly again.
From trenchless pipe repairs to full line replacements, our team brings state-of-the-art tools and a “HEP Is On The Way!” attitude to every job. We treat your property with respect, provide tidy workmanship, and stand behind our work with solid guarantees so you can get back to normal without the stress. Call today, and discover how straightforward solving plumbing problems can be when transparency comes standard.
FAQs
What are the most common signs that I have a main sewer line problem?
Typical red flags include recurrent drain clogs throughout the house, gurgling noises in toilets or drains, sewage odors in the yard or basement, wet or sunken spots on the lawn, and backed-up water in tubs or floor drains when another fixture is used. If you notice any of these symptoms in Greenback, call us promptly so we can inspect the main line before a minor obstruction turns into a costly break.
How does your upfront pricing work for main line repairs in Greenback?
With upfront pricing, you know the total investment before any work begins. After a camera inspection pinpoints the exact problem, we prepare a flat-rate quote that covers labor, materials, permits, and cleanup—no hidden fees or surprise add-ons once the job is finished. You approve the price in writing before we start, so you can budget confidently and compare options without pressure.
What factors influence the cost of repairing or replacing a main sewer line?
Key cost drivers include the depth and length of the pipe, the pipe material (cast iron, clay, PVC, etc.), the type of damage (roots, collapse, offset joints), accessibility (under a driveway, landscaping, or slab), and the repair method (excavation vs. trenchless). Our technicians explain each factor during the estimate and show live video footage from the camera inspection to justify the recommended solution.
Do you offer trenchless main line repair, and is it better than traditional digging?
Yes. When conditions allow, we provide trenchless technologies such as pipe bursting and cured-in-place pipe (CIPP) lining. These methods require only one or two small access pits, preserving lawns, driveways, and mature trees. Trenchless repairs are often completed in a single day and meet or exceed the life expectancy of new PVC pipe. However, if the line has severe bellies, extensive collapse, or insufficient diameter, open-cut replacement may still be the best option. We present both approaches, detailing pros, cons, and costs so you can make an informed choice.
How quickly can you handle a main line emergency in the Greenback area?
We provide 24/7 emergency service. For active sewage backups or flooded basements, a licensed plumber is typically on site within 60–90 minutes. Our trucks carry high-pressure jetting equipment, sewer cameras, and temporary bypass pumps so we can restore drainage the same visit and schedule permanent repairs at a convenient time. There is no after-hours upcharge for nights, weekends, or holidays.
Are your main line repairs covered by a warranty?
Absolutely. All excavated replacements come with a 10-year parts and labor warranty, while trenchless liners include a 50-year manufacturer’s warranty that we register on your behalf. Drain cleaning and spot repairs carry a 1-year workmanship guarantee. If any covered issue recurs within the warranty period, we return to fix it at no additional cost to you.