- HEP Plumbing
- Camera Inspections

Camera Inspections
Camera Inspections | Emergency Plumbing | Plumbing | Greenback
When a hidden leak or relentless clog threatens your Greenback home, you need more than guesswork—you need HEP’s pinpoint camera inspections and rapid-response emergency plumbing. Our licensed technicians feed high-definition cameras through your lines to locate the exact source of trouble, revealing fractures, roots, or buildup without tearing up your yard. The moment we spot the problem, we roll out fully stocked service trucks so repairs can begin on the spot, day or night.
From burst pipes after a cold snap to sewer backups that just won’t wait, HEP’s 24/7 team arrives within minutes, armed with the right parts and the know-how to get water flowing safely again. Transparent, upfront pricing means no surprises, and our workmanship guarantee lets you relax once the job is done.
Don’t let plumbing disasters drain your time and wallet. Call or text HEP today, and experience the fast, high-tech service Greenback residents have trusted for decades.
FAQs
What is a plumbing camera inspection and why is it useful?
A plumbing camera inspection involves feeding a high-resolution, waterproof camera attached to a flexible cable through your home’s drain or sewer lines. The live video lets our licensed plumbers see the interior condition of the pipes in real time. This non-invasive method pinpoints blockages, cracks, root intrusion, corrosion, and misaligned joints without digging or guessing, saving time and preventing unnecessary damage to your property.
When should I request emergency plumbing service in Greenback?
Call for emergency service any time you experience flooding, sewage backup, a burst pipe, no water supply, gas leaks, or any situation that threatens health, safety, or structural damage. Because water damage can escalate within minutes, it’s best to treat any uncontrolled leak or sewer backup as an emergency—even after business hours or on holidays.
How fast can your plumbers get to my Greenback property during an emergency?
We have on-call technicians stationed throughout Blount and Loudon Counties. In most parts of Greenback we can arrive within 60 minutes—often sooner. Our dispatch team tracks the closest available technician and provides real-time ETA updates, so you know exactly when help will arrive.
Will a camera inspection harm my pipes or landscaping?
No. The process is completely non-destructive. The camera and flexible push rod are designed to glide through pipes smoothly, even older clay or cast-iron lines, without scraping or damaging them. Because the access point is usually an existing cleanout or fixture drain, we rarely need to dig or remove landscaping.
What kinds of problems can a sewer camera inspection detect?
The camera can identify clogs caused by grease, wipes, or foreign objects; tree-root intrusion; pipe cracks or fractures; collapsed sections; corrosion or scaling; misaligned or offset joints; and improper pipe slope. It can also locate lost items (like jewelry) and verify the condition of pipes before a home purchase.
How much does a camera inspection or emergency visit cost, and is it covered by insurance?
Prices vary with pipe length and severity, but most residential camera inspections in Greenback range from $200 to $350. Emergency service fees depend on the time of day and repair complexity. While routine inspections are typically out-of-pocket, sudden water damage from a burst pipe or sewer backup is often covered under homeowners insurance. We provide detailed invoices and, upon request, can work directly with your insurer to streamline the claim process.