- HEP Plumbing
- Commercial Water Heaters

Commercial Water Heaters
Commercial Water Heaters | Commercial Plumbing | Plumbing | Greenback
From bustling restaurants on Morganton Road to temperature-critical labs along U.S. 321, Greenback businesses trust HEP to keep hot water flowing without interruption. Our specialists size, install, and maintain high-capacity gas, electric, and tankless units that slash energy costs while meeting the strictest safety codes. Because every minute of downtime matters, we stock leading brands locally and arrive with fully equipped trucks, ready to restore full operation in a single visit.
Whether you need routine flushing, an emergency replacement, or a complete system redesign, our licensed pros handle the entire job—piping, venting, controls, and inspections—with craftsmanship that’s backed by a “Happy You’ll Be” guarantee. Discover why HEP is the first call for commercial plumbing that keeps Greenback’s kitchens cooking, hotels welcoming, and factories productive 24/7.
FAQs
What types of commercial water heaters do you service in Greenback?
Our licensed technicians work on all major commercial water-heating systems, including high-efficiency gas and electric storage tanks, tankless/on-demand units, heat-pump water heaters, and large volume boilers. Whether your facility uses a single 100-gallon tank or a bank of cascading tankless units, we have the training, replacement parts, and diagnostic tools to repair, maintain, or replace it quickly.
How fast can you respond to an emergency water-heater failure?
Because we are locally based in Greenback, our commercial plumbing team offers 24/7 emergency dispatch with an average on-site arrival time of 60–90 minutes within the Greenback city limits and surrounding business parks. Our service trucks are stocked with common commercial-grade components, allowing many critical repairs—such as burner assembly swaps, element replacements, and leak isolation—to be completed on the first visit.
Do you offer energy-efficient upgrades for older commercial water heaters?
Yes. We provide comprehensive energy evaluations and can recommend solutions such as high-efficiency condensing gas heaters, hybrid heat-pump units, and building-wide recirculation controls that reduce standby losses. We also handle local rebate paperwork and TVA incentive applications for qualifying Greenback businesses to help offset upgrade costs.
How often should a commercial water heater be serviced?
For most Greenback businesses, we recommend a professional maintenance visit every six months. Service includes full-tank sediment flushing, anode rod inspection, burner/element testing, thermostat calibration, safety-valve verification, and a written performance report. Regular maintenance extends equipment life, maintains warranty coverage, and reduces unexpected downtime.
Can you help ensure my water heater installation meets local code requirements?
Absolutely. Our master plumbers stay current with Knox and Loudon county plumbing codes, NFPA safety standards, and manufacturer specifications. We secure all necessary permits, schedule inspections, and provide compliance documentation—saving you time and avoiding costly fines or rework.
What factors affect the cost of a commercial water-heater installation or replacement?
Pricing depends on heater capacity (BTU rating or gallon size), fuel type, venting requirements, accessibility of the mechanical room, need for seismic restraints or backflow devices, and any piping or electrical upgrades. After a free on-site assessment, we give you a detailed, no-surprise quote that itemizes equipment, labor, permits, and optional maintenance plans.