Background-checked Technicians
Background-checked Technicians | Tankless Water Heater Install | Plumbing | Graysville
When you invite HEP into your Graysville home, you get more than masterful plumbing—you get true peace of mind. Every technician we send has been rigorously background-checked, drug-tested, and trained to the highest industry standards, so you can feel comfortable from the moment we arrive. We show up on time, protect your floors with shoe covers, and explain every step before the work begins, making the entire experience transparent and stress-free.
Choose us for your tankless water heater install and discover how effortless endless hot water can be. Our team sizes the system to your household’s exact needs, optimizes venting and gas lines for peak efficiency, and backs the job with a satisfaction guarantee. With HEP, you gain lower utility bills, valuable space savings, and the confidence that your new tankless unit was installed right the first time—by local experts who care about your comfort as much as you do.
FAQs
Why should I choose a tankless water heater for my Graysville home?
Tankless units heat water on demand, eliminating standby heat loss from a storage tank. This can cut energy use by up to 40 %, provide endless hot water, and free up floor space. Graysville’s moderate climate also means the inlet-water temperature is seldom extreme, so tankless models operate efficiently year-round.
How do your background-checked technicians guarantee a safe installation?
Every installer has passed state and federal background screenings and is licensed, bonded, and insured. On site, they follow manufacturer specs, local plumbing codes, and perform combustion-air and gas-pressure tests. Before leaving, they run a full leak check, verify venting clearances, and provide a written commissioning report for your records.
What size tankless unit do I need and how is it calculated?
We size the heater by measuring your peak flow rate (gallons per minute demanded by simultaneous fixtures) and the required temperature rise (difference between incoming water temperature and desired output). For most Graysville homes a 7–9 GPM gas unit or a 24–27 kW electric model is sufficient, but we confirm requirements with a whole-house load calculation during the in-home estimate.
How long does installation take and what are the main steps?
A straightforward replacement typically takes 4–6 hours. Day-of steps include shutting off utilities, removing the old tank, upgrading gas or electrical lines if needed, mounting the tankless unit, installing stainless-steel venting, reconnecting water lines with isolation valves, and programming the controller. Complex retrofits with line upgrades can take one full day.
Are permits required in Graysville, and do you handle them?
Yes. Graysville and Jefferson County require plumbing and, for gas models, mechanical permits. Our office files all permit applications, schedules inspections, and includes associated fees in your written quote, so you never have to navigate city hall paperwork.
What maintenance does a tankless water heater need after installation?
Manufacturers recommend an annual flush with white vinegar or descaling solution to remove mineral buildup, plus a filter check every 6–12 months. Our ComfortCare Plan covers this service, priority scheduling, and 15 % off any parts. Proper maintenance can extend your unit’s life beyond 20 years.