Backflow Testing

HEP PlumbingBackflow Testing

Backflow Testing | Commercial Plumbing | Plumbing | Graysville

When Graysville businesses need reassuringly thorough backflow testing, they turn to HEP. Our certified technicians safeguard your water supply by inspecting, repairing, and documenting every prevention device, ensuring you stay compliant with state and municipal codes. We work around your schedule, arrive with fully stocked trucks, and deliver clear reports you can hand straight to inspectors—saving you time, fines, and headaches.

Backed by decades of local experience in commercial plumbing, HEP combines cutting-edge equipment with neighborly service. From restaurants on Main Street to manufacturing facilities along the interstate, we protect customers, employees, and reputations by keeping clean water flowing in and contaminants locked out. Let us handle your backflow concerns so you can focus on running your business with confidence.

FAQs

What is backflow, and why is testing required for commercial properties in Graysville?

Backflow is the unwanted reversal of water flow that can allow contaminants such as chemicals, fertilizers, or wastewater to enter the public drinking-water system. Because commercial sites often have complex plumbing and higher hazard potential than residences, the State of Alabama, Jefferson County, and the City of Graysville require annual testing of every installed backflow prevention assembly. Regular testing ensures each device is operating correctly and protects both your employees and the community’s water supply.

How often do Graysville businesses need to have their backflow prevention devices tested?

Local ordinances adopt the Alabama Department of Environmental Management (ADEM) guidelines, which mandate that backflow prevention assemblies at commercial facilities be tested at least once every 12 months. High-hazard sites such as restaurants, medical offices, laundries, and manufacturing plants may be required to test more frequently, especially after a repair, relocation, or any plumbing modification. We keep track of your renewal date and send reminders so you stay compliant and avoid fines.

What does your backflow testing service include, and how long does it take?

Our certified tester will: 1) review the site and locate each backflow prevention assembly; 2) shut off downstream water for a few minutes to connect calibrated test gauges; 3) record pressure readings for check valves, relief valves, and air inlets; 4) clean or rebuild minor components if needed; and 5) complete the official test report and submit it electronically to Graysville Water Works. A single device typically takes 20–30 minutes to test, so most businesses are finished in under an hour with minimal service interruption.

Are you certified to perform state-mandated backflow tests and file reports with Graysville utilities?

Yes. Our technicians hold current Alabama Backflow Prevention Assembly Tester (BPAT) certifications, carry state plumber’s licenses, and maintain calibration certificates for all test equipment. We are registered with Graysville Water Works & Sewer Board as an approved contractor, which allows us to submit test results directly on your behalf, saving you paperwork and ensuring instant compliance in the city’s tracking system.

What happens if my device fails the backflow test?

If the assembly does not maintain the minimum pressure differentials or leaks during testing, it is considered a failed device. Our technician will explain the problem, provide an itemized quote for repairs or replacement, and, with your authorization, perform the corrective work immediately or schedule it at your convenience. Once repairs are complete, we retest the device at no additional charge and resubmit the passing report to the city. Operating a failed device without repair can lead to water-service termination and fines, so timely remediation is critical.

How can my business schedule a test, and what information do you need beforehand?

You can book a test by calling our office, using the online form, or emailing our scheduling team. Please have the following ready: business name and address, number of backflow assemblies, preferred testing date/time, onsite contact person, and any special access instructions (e.g., gate codes or restricted-area requirements). We’ll confirm the appointment, send a reminder 24 hours in advance, and arrive with all documentation needed to keep your Graysville backflow certification current.

HEP Plumbing
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(423) 228-7696