- HEP Plumbing
- Water Heater

Water Heater
Water Heater | Emergency Plumbing | Plumbing | Grandview
When your Grandview home suddenly loses hot water, every minute feels like an hour. HEP’s licensed technicians arrive fast, armed with the tools and know-how to diagnose leaks, failed heating elements, or ruptured tanks on the first visit. From gas and electric units to innovative tankless systems, we restore warmth and comfort while protecting your floors, walls, and valuables from water damage.
Day or night, you can rely on our emergency plumbing service to provide transparent pricing, courteous care, and repairs that last. We back our workmanship with industry-leading warranties, haul away old equipment, and even handle the paperwork for energy-efficient rebates—so all you have to do is enjoy a hot shower again.
FAQs
What should I do first if my water heater starts leaking after hours in Grandview?
Turn off the cold-water shut-off valve located on the pipe entering the top of the tank to stop the flow of water, then switch off the energy source (the circuit breaker for electric units or the gas shut-off valve or thermostat dial for gas units). Once the flow and power are stopped, call our 24/7 emergency line. Our dispatcher will guide you through any additional safety steps and send a licensed Grandview plumber immediately.
How fast can an emergency plumber reach my home in Grandview?
Because our technicians are stationed throughout Jackson County, an on-call plumber can typically arrive anywhere in Grandview within 60 minutes—often sooner for addresses near 71 Highway, Grandview Road, and Main Street. Our trucks are stocked with common water-heater parts so most repairs can start the moment we get there.
What kinds of water heaters can you repair or replace during an emergency visit?
Our plumbers carry training and parts for traditional storage-tank heaters (gas or electric), high-efficiency power-vent models, and modern tankless/instantaneous units. We also service hybrid heat-pump heaters and commercial water heaters up to 100 gallons. If the unit is beyond repair, we can perform a same-day replacement and haul the old tank away.
Will I need to replace my water heater, or can it be repaired?
Many emergency calls—such as thermostat failures, pilot-light outages, heating-element burn-outs, and leaking drain valves—can be repaired for a fraction of the cost of replacement. After a diagnostic inspection, we explain the condition of the tank (age, rust, corrosion, and remaining warranty) and give you side-by-side pricing for repair vs. replacement so you can make an informed decision.
How much does after-hours emergency water-heater service cost in Grandview?
We charge a small after-hours dispatch fee that covers travel and diagnosis. You receive a written, upfront quote before any work begins, and the dispatch fee is waived when you approve our recommended repair. Most common emergency repairs range from $150–$450, while a standard 40- or 50-gallon replacement (including parts, labor, haul-away, and permit) starts around $1,250 depending on model and efficiency.
How can I prevent sudden water-heater emergencies in the future?
Have your water heater professionally flushed once a year to remove sediment, replace the anode rod every 3–5 years, and test the temperature-pressure relief (TPR) valve annually. Keep the thermostat set between 120 °F and 130 °F to reduce stress on internal components. Our Grandview maintenance plan includes these services plus an annual plumbing inspection, catching small issues before they turn into late-night emergencies.