Frozen Pipes
Frozen Pipes | Emergency Plumbing | Plumbing | Grandview
When icy winter mornings turn your water lines silent, Grandview homeowners call HEP. Our certified technicians arrive fast, equipped with thermal imaging and safe pipe-thawing gear to restore flow before costly damage sets in. Day or night, weekends and holidays, one call connects you to true emergency plumbing professionals who understand the urgency of frozen pipes.
We don’t just thaw; we diagnose the root cause, replace compromised sections, insulate vulnerable spots, and clean up any standing water—leaving your home dry, warm, and protected against the next cold snap. Backed by upfront pricing, courtesy checks of your entire system, and the HEP satisfaction guarantee, you can relax knowing that local expertise is only minutes away throughout Grandview and the surrounding communities.
FAQs
What should I do first if I think my pipes are frozen?
Turn off your home’s main water shut-off valve immediately to reduce pressure on the line, then open the affected faucet to relieve any built-up ice expansion. Do not use open flames to thaw the pipe. Call our emergency plumbing team right away so we can arrive with safe, professional thawing equipment.
How can I tell if a frozen pipe has already burst?
Common signs include water marks on walls or ceilings, unexplained puddles, a hissing sound behind the drywall, or a sudden drop in water pressure once the line begins to thaw. If any of these occur, keep the water main closed and contact us for an emergency inspection and repair.
Are you available 24/7 for frozen pipe emergencies in Grandview?
Yes. Our licensed plumbers are on call around the clock, 365 days a year. Whether it’s 3 a.m. on a holiday or a weekend afternoon, we dispatch immediately from Grandview so you don’t have to wait for help.
How fast can you get to my Grandview home once I call?
Because we’re a local Grandview service, our average arrival time is 60 minutes or less. During severe cold snaps when call volume is high, we add extra crews to keep response times as short as possible.
What methods do you use to thaw and repair frozen pipes?
We start with a thermal inspection to locate the ice plug or break. Then we use UL-approved electric pipe thawing machines or controlled hot-water circulation—never blowtorches—to safely melt the ice. If the pipe has burst, we cut out the damaged section and install new, code-compliant piping before slowly restoring water service and pressure-testing the repair.
How can I prevent my pipes from freezing again?
Insulate exposed supply lines, keep interior temperatures above 55 °F even when you’re away, let faucets on exterior walls drip during extreme cold, seal foundation cracks that let cold air in, and disconnect outdoor hoses. We also offer whole-home pipe insulation and heat-trace cable installation for long-term protection.