Transparent Pricing

HEP PlumbingTransparent Pricing

Transparent Pricing | Drain Opening | Plumbing | Grandview

Nothing brings a busy day to a halt like a stubborn clog, but Grandview homeowners know they can count on HEP for fast, stress-free drain opening. Our licensed plumbers arrive when we say we will, show you the price before any work begins, and clear everything from kitchen sink backups to main-line blockages with industry-leading equipment. No hidden add-ons, no upsell pressure—just the transparent pricing that’s been our hallmark for decades.

We believe peace of mind should be part of every service call. That’s why we back each job with a satisfaction guarantee and keep our trucks stocked to finish most repairs on the first visit. Whether your water is inching its way down the shower floor or you’re facing an all-out overflow, one call to HEP turns that mess into flowing, worry-free pipes. Discover why neighbors across Grandview rate us five stars; schedule your drain opening today and see transparency in action.

FAQs

How much does a standard drain opening service cost in Grandview?

We charge a flat, upfront rate of $99 for most residential sink, tub, and shower drains. The price is quoted before any work begins and already includes the service call, labor, basic cable-machine clearing, and a complimentary camera inspection to verify the line is fully open. You will never see trip fees, overtime surcharges, or other surprise add-ons on your invoice.

What factors could make the price higher than the advertised flat rate?

We honor the $99 rate whenever the blockage can be cleared with a standard cable machine through an existing clean-out or fixture. Additional costs only arise if: • The drain requires hydro-jetting instead of cabling (quoted in advance at $225 flat). • A clean-out has to be installed to access the line ($95–$165 depending on pipe material). • The line is damaged and needs spot repair or replacement. In that case we provide a written estimate and get your approval before any repair work begins. If none of these situations apply, the price stays at $99—no exceptions.

Do you offer emergency or after-hours drain opening, and is it more expensive?

Yes. We have technicians on call 24/7 for emergency backups. Because our pricing is transparent, the same $99 flat rate applies on evenings, weekends, and holidays. The only difference is availability windows: we aim to arrive within 90 minutes for after-hours calls. You will never be charged an overtime premium or “emergency fee.”

How long does a typical drain opening appointment take?

Most service visits last 45–90 minutes from arrival to cleanup. This includes a brief assessment, setting up protective drop cloths, running the cable or jetter, flushing the line, and performing a camera inspection. If we find root intrusion or heavy grease requiring additional passes, we may need extra time, but we’ll inform you before proceeding.

Is the work guaranteed?

Absolutely. Every drain we clear comes with a 30-day no-clog guarantee. If the same fixture backs up within 30 days, we return at no cost and re-open it. For main sewer lines cleared with jetting, we extend the guarantee to 6 months. All guarantees are provided in writing on your invoice for your peace of mind.

What can I do before the technician arrives to speed up the service?

1. Remove items stored under sinks or near floor drains so the technician has clear access. 2. Stop using water fixtures connected to the clogged line to prevent overflow. 3. Know where your main clean-out is (often in the basement, crawl space, or yard). If you’re unsure, we’ll find it for you, but pointing it out can save time. 4. Keep pets secured for their safety and ours. Doing these simple things helps us get straight to work, keeps the visit short, and ensures we can honor our transparent pricing without delay.

HEP Plumbing
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(423) 228-7696