Licensed Technicians
Licensed Technicians | Plumbing | Georgetown
Need a faucet fixed before guests arrive, a water heater tuned for winter, or a whole-home repipe that won’t disrupt your Georgetown routine? HEP’s licensed technicians bring decades of know-how, friendly professionalism, and a fleet stocked with parts to every service call. From historic homes near the square to new builds on the outskirts, we diagnose and solve your toughest plumbing challenges fast—so you can get back to enjoying the charm of Georgetown without worry.
Customers choose HEP because we pair meticulous workmanship with transparent, upfront pricing and rock-solid warranties. Our team respects your time, your property, and your peace of mind, arriving on schedule and leaving every workspace spotless. When you want service that flows as smoothly as your pipes should, trust HEP’s local experts to elevate your Georgetown plumbing experience.
FAQs
Why should I hire your licensed plumbing technicians in Georgetown instead of a general handyman?
Every plumber on our team carries a current Texas plumbing license, which means we have passed state exams, maintain ongoing education, and carry the insurance required by law. Licensed technicians understand local building codes, use approved materials, and pull any permits your project may need, protecting you from fines, safety hazards, and premature failures. A handyman may cost less up-front, but unlicensed work can void warranties, lower property value, and expose you to liability if something goes wrong.
What plumbing services do you offer to Georgetown homeowners and businesses?
We provide a complete lineup of residential and commercial plumbing solutions, including leak detection and repair, drain cleaning, sewer line inspection and replacement, water heater installation and service (standard and tankless), fixture and faucet upgrades, garbage disposal repair, whole-home repiping, backflow prevention testing, and bathroom or kitchen remodel rough-ins. If water runs through it, we can diagnose, repair, replace, or install it.
How quickly can you respond to a plumbing emergency in Georgetown, and what counts as an emergency?
Our dispatch center operates 24/7 and prioritizes calls involving active water leaks, sewer backups, burst pipes, gas leaks, and failed water heaters. In most parts of Georgetown we can have a licensed technician at your door within 60–90 minutes, even after hours, on weekends, or holidays. We arrive in fully stocked service vehicles so most emergency repairs can be completed on the spot without a return visit.
Do you provide free estimates and transparent pricing?
Yes. For non-emergency work we offer no-cost, no-obligation on-site estimates. Your technician will inspect the issue, explain repair or replacement options, and present a written quote before any work starts. The quote is flat-rate, so you pay the price you approve—no hidden fees, overtime surcharges, or surprise add-ons. For emergencies we charge a modest diagnostic fee that is waived if you authorize the repair.
Can you install, repair, or maintain my water heater, including tankless models?
Absolutely. Our licensed plumbers are manufacturer-trained on conventional tank, hybrid heat-pump, and high-efficiency tankless water heaters. We handle new installations, code-compliant replacements, annual flushes, anode-rod service, thermostat or burner repairs, and conversions from tank to tankless. We’ll size the unit to your household’s demand, secure necessary permits, haul away the old heater, and register the warranty for you.
What kind of warranty or guarantee do you provide on your plumbing work?
All labor is backed by our written 1-year workmanship guarantee—if a repair we performed fails due to installation error, we return and fix it at no cost. Many products, such as faucets and water heaters, also carry manufacturer warranties ranging from 2 years to lifetime coverage; we supply documentation and help you file claims if ever needed. In addition, we offer optional extended service plans that include annual inspections and discounted future repairs.