Dependable Plumber
Dependable Plumber | Plumbing | Georgetown
When leaky faucets turn into water-wasting headaches or an unexpected burst pipe threatens your peace of mind, Georgetown homeowners call on HEP’s dependable plumber for prompt, professional help. Our team lives right here in the community, so we show up fast, diagnose the issue accurately, and get the repair done right the first time. From simple fixture replacements to complex sewer line overhauls, we bring decades of hands-on experience and a friendly, customer-first attitude to every job.
We believe great service goes beyond technical know-how. That’s why we arrive with fully stocked trucks, transparent upfront pricing, and a respect for your home that includes protective shoe covers and thorough cleanup after every visit. Trust HEP to keep your plumbing running smoothly—so you can get back to enjoying everything you love about life in Georgetown without the drip-drop stress.
FAQs
What plumbing services do you offer in Georgetown?
We provide comprehensive residential and light-commercial plumbing solutions, including leak detection and repair, drain cleaning, hydro-jetting, water-heater installation and maintenance (tank and tankless), fixture replacements, sewer line inspections and replacements, slab-leak repairs, bathroom and kitchen remodel plumbing, and full emergency services available 24/7.
Are your plumbers licensed and insured?
Yes. Every technician on our Georgetown team is Texas-state licensed, background-checked, and fully insured for both liability and workers’ compensation. This protects you against accidental property damage or on-site injuries and ensures all work meets current plumbing codes and safety standards.
How quickly can you respond to an emergency plumbing call?
Our dispatch center is staffed around the clock, so emergency calls are routed immediately to the on-call technician. In most Georgetown neighborhoods we can arrive within 60–90 minutes, often sooner. We keep service vans stocked with common parts so most urgent repairs can be completed in a single visit.
What are the signs that I need professional drain cleaning instead of store-bought chemicals?
Persistent slow drains in sinks or tubs, water backing up from multiple fixtures at once, foul odors coming from drains, gurgling sounds in toilet lines, or frequent clogs that return shortly after plunging all indicate a deeper obstruction or buildup. Store-bought chemicals often provide only temporary relief and can corrode pipes. Professional mechanical snaking or hydro-jetting fully removes grease, soap scum, roots, and mineral scale without damaging the piping.
Do you provide upfront pricing and warranties on your work?
Absolutely. After a thorough on-site inspection, we give you a written, flat-rate estimate before any work begins—no hidden fees or hourly surprises. Most repairs come with a minimum one-year parts and labor warranty, and water-heater installations carry manufacturer warranties up to 10 years, which we’ll register for you. If a covered issue recurs within the warranty window, we fix it at no extra charge.
How can I prevent my pipes from freezing during Georgetown’s winter cold snaps?
Insulate exposed pipes in attics, garages, and exterior walls with foam sleeves or fiberglass wrap; disconnect and drain outdoor hoses; install frost-proof hose bibs; keep cabinet doors under sinks open to let warm air circulate; and let a trickle of water run overnight on the coldest nights to maintain flow. For long-term protection, we can install heat-trace cable on vulnerable lines and assess your home’s insulation to prevent costly burst-pipe damage.