White-glove Service
White-glove Service | Toilet Upgrades and Replacements | Plumbing | Georgetown
Dreaming of a bathroom that feels as fresh and refined as the rest of your Georgetown home? HEP’s white-glove team specializes in toilet upgrades and replacements, bringing spa-level comfort and flawless performance to one of the most essential fixtures in your space. From the first protective shoe cover at your doorstep to the final polish on the porcelain, our licensed plumbers handle everything: precise measurements, expert recommendations on water-saving and smart-flush models, seamless installation, and eco-friendly haul-away of your old unit—leaving your restroom pristine and your water bill pleasantly lower.
Whether you’re modernizing a historic row house or outfitting new construction, you can expect punctual arrivals, transparent pricing, and a workmanship guarantee that extends far beyond the flush test. Schedule today and discover why your Georgetown neighbors trust HEP when only white-glove service will do.
FAQs
What does your white-glove toilet upgrade service include?
Our white-glove approach means we handle every detail for you—from helping you choose the ideal toilet to hauling away the old unit when we’re done. A licensed, background-checked plumber arrives on time, places protective floor coverings, removes the existing toilet, inspects the flange and supply line, installs new hardware and seals, sets the new toilet, tests for leaks, sanitizes the work area, and provides a comprehensive walkthrough. We even register manufacturer warranties and leave you with maintenance tips so you don’t have to worry about a thing.
How do I know if my Georgetown home needs a toilet replacement instead of a repair?
Replacement is often the smarter choice if your toilet is more than 15-20 years old, has hairline cracks, requires frequent flapper or fill-valve repairs, rocks at the base due to flange damage, or is an older 3.5+ gallon-per-flush (GPF) model. Upgrading to a modern 1.28 GPF WaterSense-certified fixture can reduce water use by up to 60 % and lower utility bills, making the investment pay for itself in as little as two years. We offer free in-home assessments to help you decide.
Which high-efficiency or smart toilet models do you recommend, and are they compatible with my existing rough-in?
For most Georgetown residences with a standard 12-inch rough-in, we recommend Kohler Cimarron, Toto Drake II, or American Standard Cadet PRO for a classic look and reliable performance. If you’re interested in smart features—heated seats, bidet functions, automatic flushing—the Toto Washlet+ line and Kohler Veil are top picks. During our consultation we verify your rough-in distance, water supply location, and bowl shape (elongated vs. round) to be sure the new toilet fits perfectly without costly modifications.
How long does a typical toilet replacement appointment take, and will my water be shut off all day?
Most single-toilet upgrades take 60–90 minutes from arrival to final cleanup. We only shut off the water supply to the toilet itself, not the entire house, and that shut-off usually lasts less than 30 minutes. If we find flange damage or need to repair subfloor rot, additional time may be required, but we’ll discuss any discoveries with you before proceeding.
What is the cost range for a toilet upgrade in Georgetown, and do you offer financing?
Pricing depends on the toilet model and any necessary flange or supply-line repairs. Standard WaterSense toilets start around $675 installed, while smart or wall-hung models can range $1,500–$4,000 installed. All quotes are flat-rate and include labor, disposal, wax seals, shut-off valves, and tax. We partner with GreenSky and Synchrony to offer 0 % interest financing for up to 12 months on qualifying purchases.
How do you dispose of the old toilet, and what steps do you take to protect my bathroom during installation?
We follow state and local regulations for porcelain recycling, so your old toilet doesn’t end up in a landfill. After carefully removing it, we sanitize and bag the fixture before transporting it to an authorized recycling facility. For protection, we use shoe covers, drop cloths, and corner guards, and we wipe down all surfaces—floors, vanity tops, and door handles—before we leave. Our goal is to leave your bathroom cleaner than we found it.