Manufacturer Warranties

Manufacturer Warranties | Tank Water Heater | Plumbing | Georgetown

When your Georgetown home relies on a tank water heater for everyday comfort, you want absolute confidence that it will keep performing year after year. HEP Plumbing partners directly with leading manufacturers, so every unit we install comes backed by robust warranties that cover both parts and performance. From the glass-lined tank to the precision thermostat, you can rest easy knowing any factory-related hiccup is handled promptly and at no extra cost to you.

Our local, licensed technicians register your warranty on the spot, keep digital records for easy reference, and even remind you of recommended maintenance to retain full coverage. That means fewer surprises, lower lifetime costs, and the peace of mind that only a hometown expert can provide. Choose HEP, and enjoy Georgetown’s most dependable warranty protection—because hot showers and worry-free mornings should never be left to chance.

FAQs

What does a standard manufacturer warranty typically cover on a tank-style water heater?

Most manufacturers cover defects in materials or workmanship affecting the tank, heat exchanger, and factory-installed components. If a covered part fails during the warranty period, the maker usually supplies a replacement part or a new heater at no charge. Labor, removal, and installation costs are almost never covered unless you purchase an extended labor warranty from your plumber or the manufacturer.

How long is the warranty on a typical residential tank water heater installed in Georgetown?

For gas and electric tank water heaters sold in Texas, the most common warranty lengths are 6, 9, and 12 years on the tank and major parts. A 1-year labor warranty is often included from the date of installation. Higher-end or professional-series models may offer up to a limited lifetime tank warranty. Always confirm the exact duration on your specific model’s rating plate or owner’s manual.

Do I have to register my tank water heater to receive full warranty protection?

Yes. Most brands—such as Rheem, Bradford White, A. O. Smith, and State—require online or mail-in registration within 30–90 days of installation to activate the longest warranty term. Failure to register typically reduces the tank/parts warranty to the base period (often 3–6 years). Keep your proof of purchase and plumber’s invoice with the registration confirmation for easy claims processing.

How do I file a warranty claim if my water heater fails?

1. First locate the model and serial numbers on the rating plate. 2. Find your dated proof of installation (invoice or sales receipt). 3. Contact the manufacturer’s technical support line listed in the manual or on their website. They will troubleshoot and, if covered, authorize a parts or tank replacement. 4. Pick up the replacement part or tank at the designated distributor in or near Georgetown. 5. Hire a licensed plumber to perform removal and re-installation. Labor is usually your responsibility unless you purchased an extended labor warranty.

Does hard water in Georgetown affect my warranty coverage?

Manufacturers warrant against defects, not damage caused by local water conditions. Georgetown’s moderately hard water can accelerate scale buildup on heating elements and anode rods. If scale causes premature failure and you have not followed the flushing and maintenance guidelines in the manual, the claim could be denied. Installing a water softener or scheduling annual flushing helps protect both the heater and your warranty rights.

What routine maintenance is required to keep my warranty valid?

Most warranties require that you: • Flush the tank at least once a year (every 6 months in hard-water areas). • Inspect and replace the anode rod every 2–4 years. • Keep the temperature/pressure relief valve functional. • Maintain clearances and install a thermal expansion tank if your home has a closed plumbing system. Document each service visit. If a warranty claim arises, service records prove that the heater was properly maintained, reducing the risk of denial.