Emergency Repair
Emergency Repair | Commercial Plumbing | Plumbing | Georgetown
When a burst pipe floods your restaurant at midnight or the boiler in your office complex suddenly quits, HEP’s emergency team arrives fast—tools in hand and solution-focused. Our licensed technicians specialize in commercial plumbing, bringing decades of experience to Georgetown’s bustling businesses. We diagnose, repair, and restore critical water and gas lines on the spot, minimizing downtime so you can reopen doors and keep revenue flowing.
Day or night, holidays included, we’re on call with fully stocked trucks, transparent pricing, and workmanship that stands up to heavy-duty demands. From high-rise fire suppression to industrial kitchen drains, HEP combines cutting-edge technology with old-fashioned courtesy, delivering repairs that last long after the crisis ends. Call us 24/7 and see why local property managers trust HEP to keep Georgetown’s commerce moving.
FAQs
What types of commercial plumbing emergencies do you handle in Georgetown?
Our team is equipped to tackle any urgent issue that can threaten your building, inventory, or employees. This includes burst or frozen pipes, sewer and drain backups, water main or service line breaks, gas line leaks, failed water heaters or boilers, overflowing fixtures, grease trap blockages, and commercial restroom malfunctions. We also repair or replace vital components such as backflow preventers, booster pumps, and commercial-grade fixtures.
How quickly can your emergency plumbers arrive at my Georgetown business?
Because we have a dedicated 24/7 dispatch center in Georgetown, a licensed technician can usually be on-site within 60 minutes of your call—often sooner for downtown properties. Our fully stocked service vehicles travel with commonly used commercial parts so most problems can be fixed on the first visit.
Are your plumbers licensed and insured to work on commercial properties?
Yes. Every plumber on our emergency team holds a current Texas Master or Journeyman license, has OSHA safety training, and carries full general liability and workers’ compensation insurance. We can provide certificates of insurance (COIs) naming your building owner or management company as additionally insured upon request, ensuring full compliance with city codes and lease requirements.
Will emergency repairs disrupt my business operations or customer traffic?
We prioritize containment and minimal downtime. Whenever possible we isolate the affected zone, erect temporary barriers, and schedule noisy or water-off work after regular business hours. Our vacuum extraction and trenchless equipment allow us to repair many lines without breaking floors or shutting down entire wings, helping you maintain normal operations and a safe environment for staff and customers.
How do you charge for emergency commercial plumbing services?
Before any work begins, you receive a written estimate detailing labor, materials, and any after-hours or holiday surcharges. We use transparent, flat-rate pricing instead of open-ended hourly billing, so you know the cost up front. Major repairs exceeding a pre-set threshold require your signed approval, and we accept credit cards, company checks, and electronic transfers for your convenience.
What can I do to minimize damage before your emergency team arrives?
First, shut off the closest isolation valve or the main water/gas supply if safe to do so. Turn off electrical breakers to any flooded areas, relocate sensitive equipment or stock, and place buckets or plastic sheeting under active leaks. Avoid using chemical drain cleaners—they can worsen pipe damage and create hazardous fumes. Then call us with details about the problem so we can dispatch the right personnel and parts immediately.