- HEP Plumbing
- Water Test

Water Test
Water Test | Water Purification | Plumbing | Gatlinburg
Nestled between lush mountains and rushing streams, Gatlinburg’s water supply can contain a surprising mix of minerals, sediments, and organic contaminants picked up along the way. HEP’s licensed plumbers start with a complimentary in-home water test, revealing exactly what’s flowing from your taps and how it affects taste, plumbing fixtures, and even your family’s health. From there, we tailor a clear plan—whether you need simple sediment removal, iron reduction, or a full spectrum solution that tackles chlorine by-products and harmful microbes.
Once the results are in, our team designs and installs cutting-edge filtration and water purification systems sized for your household and budget. You’ll enjoy crystal-clear, great-tasting water, extended appliance life, and the peace of mind that comes from knowing Gatlinburg’s most trusted plumbing experts are only a phone call away. Schedule your free test today and let HEP turn every faucet into a fresh mountain spring.
FAQs
Why should I have my Gatlinburg home water tested?
Although Gatlinburg receives treated municipal water, mountain runoff, aging plumbing lines, and private wells can introduce contaminants such as sediment, iron, sulfur, and bacteria. A professional water test pinpoints any issues so we can tailor a purification solution that safeguards your family’s health, protects plumbing fixtures, and improves taste and odor.
What contaminants are commonly found in Gatlinburg water?
Our local tests most often detect elevated hardness minerals (calcium and magnesium), iron staining, sulfur-related hydrogen sulfide (rotten-egg odor), sediment from natural runoff, chlorine by-products from municipal treatment, and occasional coliform bacteria in private wells. Lead or copper can also leach from older pipes. Identifying the exact mix of contaminants allows us to recommend the right treatment technology.
How does your professional water testing process work?
1) We schedule an on-site visit at your convenience. 2) A certified technician collects water samples from one or more taps, following EPA chain-of-custody procedures. 3) Field tests give immediate readings for pH, hardness, iron, and TDS. 4) Samples are sent to an independent laboratory for detailed analysis of metals, minerals, organics, and bacteria. 5) Within 5-7 business days you receive a written report with all findings and guideline comparisons, plus a consultation to discuss purification options and costs.
What water purification systems do you recommend based on test results?
Recommendations are always customized, but common solutions include: • Whole-house sediment filters to stop grit from reaching fixtures. • Water softeners to remove hardness minerals and prevent scale buildup. • Iron/sulfur filters with air-injection or catalytic media to eliminate stains and odors. • Activated-carbon filtration or catalytic carbon to reduce chlorine, pesticides, and improve taste. • Reverse osmosis (RO) drinking stations for ultra-pure cooking and ice water. • UV disinfection or chlorination systems for wells that test positive for bacteria.
How often should I test my water and maintain my purification system?
We advise annual water testing for private wells and every two years for municipal customers, or immediately after plumbing work, flooding, or noticeable changes in water quality. Purification systems need periodic maintenance: softeners require salt refills and resin checks every 3–6 months; cartridge filters should be changed every 6–12 months; RO membranes last 2–3 years; and UV lamps must be replaced yearly. Regular service ensures consistent performance and preserves warranty coverage.
How much does water testing and purification installation cost in Gatlinburg?
A standard residential water test package starts around $149, including lab fees and consultation. More comprehensive panels (heavy metals, VOCs, radon) can range from $200–$350. Purification system costs vary with water conditions and flow demand: point-of-entry softeners or iron filters typically run $1,200–$2,500 installed; whole-house carbon systems $800–$1,800; RO drinking systems $450–$800; and UV sterilizers $600–$1,200. We provide upfront, itemized quotes and flexible financing so you can choose the best solution for your budget.