- HEP Plumbing
- Advanced Filtration

Advanced Filtration
Advanced Filtration | Water Purification | Plumbing | Gatlinburg
Nestled in the heart of the Smokies, HEP’s advanced filtration plumbing brings the promise of crystal-clear taps to every home and cabin in Gatlinburg. Our certified technicians pair cutting-edge media filters with tailored valve configurations, stripping away sediment, chlorine, and even microscopic contaminants that standard systems miss. The result is not just cleaner pipes, but fresher coffee, brighter laundry, and showers that feel like mountain springs—pure comfort, straight from your faucet through meticulous water purification.
From first consultation to final quality test, we make the journey effortless. You’ll get upfront pricing, quick installations that respect your schedule, and ongoing support from a team that’s been serving East Tennessee for over three decades. Ready to taste the difference? Call HEP today and experience Gatlinburg’s most trusted path to healthier living water.
FAQs
Why is advanced water filtration important for homes and cabins in Gatlinburg?
Gatlinburg’s water sources include both municipal lines fed by mountain surface water and private wells drilled into mineral-rich bedrock. Seasonal rains, runoff, and aging plumbing infrastructure can introduce sediment, iron, sulfur, and microbial contaminants. An advanced, multi-stage filtration and purification system removes these impurities, protects appliances, prevents staining, and ensures your drinking water tastes fresh year-round—crucial for full-time residents, rental properties, and hospitality businesses alike.
What specific contaminants can your purification systems remove?
Our customizable systems combine sediment pre-filters, catalytic carbon, KDF media, ion-exchange, and optional UV or reverse-osmosis stages. Together they target: • Sediment, rust, and turbidity down to 5 microns • Chlorine, chloramines, and unpleasant tastes/odors • Dissolved metals such as iron, manganese, and lead • Hard-water minerals (calcium and magnesium) that cause scale • Hydrogen sulfide responsible for "rotten-egg" smell • Microbiological threats—bacteria, viruses, and cysts—when UV or RO is added. We test your water first and configure only the modules you need.
What is involved in the installation process?
1) On-site water analysis (free within Sevier County) identifies contaminant levels and flow requirements. 2) We size the filtration stack to your household or commercial demand. 3) A licensed plumber installs the system—usually where the main line enters the building—so all taps receive purified water. 4) The unit is pressure-tested and commissioned, and you receive a demonstration plus a maintenance schedule. Most residential installs take 3–5 hours and require no structural changes.
Will the system soften hard water and reduce scale on fixtures?
Yes. For customers dealing with Gatlinburg’s variable hardness—from 5 to over 12 grains per gallon—our setups can include an ion-exchange softening cartridge or scale-control media. This removes hardness minerals before they reach heaters, dishwashers, and faucets, extending appliance life, improving soap efficiency, and preventing the cloudy film often seen on glassware and shower doors.
How often do filters need to be replaced and what does upkeep cost?
Maintenance depends on water quality and usage, but typical schedules are: • Sediment/KDF cartridge: every 6–12 months ($35–$60) • Carbon block: every 12 months ($60–$90) • Softening/scale media: 3–5 years (media refill $150–$250) • UV lamp: annually ($110) • RO membrane: 2–3 years ($120). We offer affordable service plans that include annual testing, filter replacements, and system sanitizing so you never have to track dates or source parts yourself.
Will a purification system lower my water pressure or waste water?
Whole-house filtration adds minimal pressure drop—typically 2–4 psi—when properly sized. We calculate peak demand before specifying housing size and media type. Our standard multi-media units do not waste water; only optional reverse-osmosis modules create reject water, and even then we use high-efficiency membranes that recover up to 75 % of incoming flow. Most homeowners notice no perceptible change in shower strength or flow rate.