Video Inspection
Video Inspection | Main Line Issues | Plumbing | Gatlinburg
When the drains in your Gatlinburg home start acting up, guessing what’s happening beneath the floor can feel like searching for a needle in a haystack. HEP’s advanced video inspection service puts a high-definition camera right inside your pipes, revealing root intrusions, cracks, corrosion, and stubborn blockages in real time. Our licensed technicians interpret the footage on the spot, giving you clear visuals and easy-to-understand explanations so you can decide on the smartest, most cost-effective repair before any digging begins.
From vintage cabins to modern mountain retreats, Gatlinburg properties rely on one main artery: the sewer line. Small problems here can quickly snowball into major headaches, which is why our video inspections focus on detecting main line issues early—long before they back up tubs, sinks, or the picturesque stream in your backyard. Trust HEP to deliver fast diagnostics, transparent pricing, and lasting solutions that keep your home’s plumbing flowing as smoothly as the Little Pigeon River.
FAQs
What is a video camera inspection, and why is it important for my main sewer line?
A video camera inspection involves sending a high-resolution, waterproof camera through your home’s main sewer line to capture real-time footage of the pipe’s interior. For Gatlinburg homeowners—many of whom have older cabins or vacation rentals—this service is the fastest, least invasive way to pinpoint blockages, cracks, root intrusion, or pipe sagging without digging. It allows our plumbers to diagnose problems accurately, recommend the most cost-effective fix, and provide footage you can keep for insurance or real-estate purposes.
What common main line problems can your cameras detect?
Our equipment can identify virtually any defect inside a sewer lateral, including but not limited to: • Tree-root intrusion (very common with Gatlinburg’s wooded lots) • Cracks, fractures, and collapsed sections of pipe • Bellies or low spots that hold standing water • Grease, sludge, and mineral buildup • Foreign objects or construction debris • Misaligned or offset joints • Corrosion or scale in cast-iron lines Finding these issues early helps prevent sewage backups, foul odors, and costly emergency repairs.
How do I know I need a video inspection of my sewer line in Gatlinburg?
Schedule an inspection if you notice any of the following: • Frequent drain clogs or slow-draining fixtures throughout the house • Gurgling sounds or sewer odors coming from drains • Unexplained wet spots or lush patches in the yard • Backups after heavy rain—a sign of inflow or root intrusion • You’re buying or selling property and want documented pipe condition • Your home was built before the 1980s (many Gatlinburg properties still have aging clay or cast-iron laterals) or you’ve recently experienced foundation settling or earthquake tremors.
Will the inspection damage my landscaping or plumbing system?
No. Video inspections are completely non-destructive. We access the main line through an existing cleanout, toilet flange, or small access point, then guide the camera through the pipe. There’s no trenching, no cutting into walls, and no disruption to your yard or driveway. Once finished, we simply remove the camera and leave your property exactly as we found it.
How much does a main line video inspection cost in the Gatlinburg area, and what’s included?
Standard residential inspections typically range from $199–$299, depending on pipe length and accessibility. That price includes: 1. A licensed, local technician on-site (we’re fully insured and familiar with Sevier County codes). 2. Up to 150 feet of camera footage from your home to the city tap or septic tank. 3. Real-time commentary explaining what we see. 4. A digital recording and written condition report you can forward to realtors or insurance adjusters. 5. A no-pressure estimate for any repairs, hydro-jetting, or trenchless lining if needed. We also waive the inspection fee when you approve qualifying repair work.
What happens after the inspection if you find an issue?
Immediately after the camera reaches the problem area, we pause the feed so you can view the defect yourself. We then: • Mark the exact depth and location with a locating device—critical for minimizing excavation if digging is needed. • Discuss repair options: hydro-jetting, sectional pipe replacement, trenchless pipe lining, or pipe bursting, depending on severity and budget. • Provide an upfront, written quote with timeline and warranty details. • Coordinate permits with Gatlinburg’s utility department if the repair involves the roadway or city easement. Because we have all the necessary equipment on our trucks, many clogs and minor root intrusions can be cleared the same day, restoring full flow before we leave.