- HEP Plumbing
- Root Intrusion

Root Intrusion
Root Intrusion | Main Line Issues | Plumbing | Gatlinburg
Tree roots love Gatlinburg’s temperate climate just as much as we do, but when those roots snake into your sewer line, they can cause slow drains, foul odors, and even sudden backups. HEP’s seasoned plumbers use cutting-edge camera inspections and trenchless repair techniques to locate the invasion quickly and clear it without tearing up your yard. From the first phone call to the final flush, we handle every step in-house, so your property—and your peace of mind—stay intact.
Whether you’re dealing with persistent clogs, gurgling toilets, or unexplained wet spots in the lawn, our team pinpoints and resolves main line issues before they become costly emergencies. We’re local, licensed, and on call 24/7, ready to restore the free-flowing plumbing your home depends on. Don’t let intrusive roots put down permanent residence—call HEP and get your main line moving again today.
FAQs
How do tree roots get into my sewer main line in Gatlinburg?
Trees and shrubs naturally seek out moisture, nutrients, and oxygen. Gatlinburg’s plentiful rainfall keeps the soil damp, making your sewer main line an attractive moisture source. Roots enter through tiny cracks, loose joints, or unsealed connections in older clay, cast-iron, or even some PVC pipes. Once a hair-like root tip makes contact with the wastewater, it rapidly thickens and spreads, creating a dense mat that blocks flow and widens the original opening.
What warning signs should I watch for if I suspect root intrusion?
Common symptoms include: 1) frequent gurgling or bubbling sounds from toilets, 2) slow draining fixtures throughout the home, especially after a rain, 3) recurring clogs that return even after snaking, 4) sewer odors in the yard or basement, and 5) soggy patches or bright-green grass above the main line. Because Gatlinburg sits in a mountainous area with heavy vegetation, these clues often appear sooner than in urban settings.
Can I prevent roots from invading my sewer line, and what maintenance schedule do you recommend for Gatlinburg residents?
Yes. The best prevention steps are: • Schedule a video camera inspection every 2–3 years (annually for homes over 30 years old). • Have a professional hydro-jet or mechanically cut roots at the first sign of intrusion—waiting allows roots to re-grow thicker. • Plant new trees and large shrubs at least 10–15 ft away from the sewer lateral. • Use slow-release root inhibitors (copper sulfate or foaming herbicide) once or twice a year. Gatlinburg’s freeze-thaw cycle and abundant rainfall can widen pipe joints, so consistent maintenance is especially important.
What repair and removal options do you offer if roots are already blocking my line?
We start with an in-line video inspection to pinpoint root masses and determine pipe condition. Depending on severity we may: 1) Mechanically cut or hydro-jet roots to open the line (ideal for light to moderate intrusion). 2) Apply a foaming herbicide that coats the pipe interior, killing remaining root tips for up to 3 years. 3) Install a trenchless cured-in-place pipe (CIPP) liner that seals joints and creates a seamless barrier—preventing future intrusions and adding 50+ years of life. 4) Perform a spot repair or full pipe replacement if the line has collapsed or is severely fractured.
Will my yard, driveway, or landscaping need to be excavated?
In most cases, no. Our trenchless technologies—pipe lining and pipe bursting—require only one or two small access holes, preserving your lawn, flowerbeds, and hardscape. Traditional excavation is reserved for collapsed lines, extreme bellies, or when grade changes are necessary. Before starting, we review video footage with you, explain all options, and provide a written plan so you can decide how much digging, if any, is acceptable.
Are root intrusion repairs covered by homeowners insurance, and what do they typically cost in the Gatlinburg area?
Standard homeowners policies usually exclude normal wear, tear, and root damage to the main sewer line. However, some carriers offer an optional "service line" or "underground utility" rider that will pay for repairs. We recommend checking your policy or asking your agent. As for cost, simple root cutting and hydro-jetting in Gatlinburg averages $450–$650. A trenchless pipe lining project ranges from $90–$150 per linear foot, which means about $3,000–$7,500 for a typical 30–50 ft residential line. Full excavation and replacement can run $7,000–$12,000 depending on depth, soil conditions, and surface restoration. We provide free on-site estimates so you know exactly what to expect before work begins.