- HEP Plumbing
- Gas Line Issue

Gas Line Issue
Gas Line Issue | Emergency Plumbing | Plumbing | Gatlinburg
A sudden sulfuric odor in your cabin or a hissing pipe behind the restaurant kitchen can turn a peaceful Gatlinburg day into a stressful scramble. HEP’s master‐licensed plumbers arrive fast with advanced leak-detection gear, pressure-testing equipment, and the fittings needed to repair or reroute damaged gas lines on the spot. From cracked flexible connectors to corroded black-iron piping, we isolate hazards, secure the area, and restore safe, reliable gas service without delay.
Locally owned and on call 24/7, we treat every gas line failure as an emergency plumbing situation—because lost heat, idle appliances, and potential carbon-monoxide threats can’t wait until morning. One call to HEP connects you to courteous dispatchers, transparent estimates, and technicians who know Gatlinburg’s codes as well as its winding mountain roads, bringing peace of mind along with fully warranted repairs.
FAQs
What should I do immediately if I smell gas in my Gatlinburg home?
If you detect the rotten-egg odor of natural gas, evacuate everyone from the building right away. Do not turn lights on or off, use phones, or operate anything that could create a spark. Once outside and a safe distance away, call 911 first and then our 24/7 emergency plumbing line. We will dispatch a licensed gas line specialist to locate and repair the leak as quickly—and safely—as possible.
Are you available for gas line emergencies 24/7, including holidays and weekends?
Yes. Gas leaks can’t wait, so our certified emergency plumbers are on call 24 hours a day, 365 days a year in Gatlinburg and the surrounding Sevier County communities. When you call, you’ll speak with a live dispatcher who can mobilize a crew within minutes, day or night.
How do you find the exact location of a gas leak?
Our technicians use a combination of electronic gas detectors, pressure testing, and soap-bubble solution to pinpoint leaks. In many cases, we also employ camera scopes inside accessible piping. These non-invasive tools let us locate the problem quickly without unnecessary digging or wall demolition, saving you time and money.
Do you handle both repair and full replacement of gas lines?
Absolutely. Whether the issue is a loose fitting, a corroded section of pipe, or an outdated system that needs total replacement, we can handle it. We stock common sizes of CSST, black iron, and polyethylene piping on our trucks so most repairs are completed in a single visit. For larger projects, we’ll provide a detailed estimate and coordinate permits and inspections with the City of Gatlinburg.
Are your plumbers licensed and insured to work on gas piping in Tennessee?
Yes. All of our gas line technicians hold Tennessee state plumbing licenses with the gas endorsement, carry up-to-date liability and workers’ compensation insurance, and undergo annual continuing-education courses on current code requirements and safety practices. Documentation is available upon request for your peace of mind.
How much does emergency gas line repair typically cost?
Costs vary based on the leak’s location, pipe material, and accessibility, but emergency service usually starts with a flat dispatch fee that covers the trip and initial safety inspection. After diagnosing the issue, we provide a written, up-front price for repair or replacement. We also offer financing options for larger jobs and accept all major credit cards to help relieve the financial stress of an unexpected gas line emergency.