Licensed Commercial Plumbers
Licensed Commercial Plumbers | Commercial Plumbing | Plumbing | Gatlinburg
When Gatlinburg businesses need water lines rerouted before the dinner rush or a leaking boiler fixed before guests check in, they call HEP. Our licensed team understands the stakes: every minute of downtime costs you money and reputation. That’s why we arrive fast, work clean, and communicate clearly with facility managers, restaurant owners, and property investors alike. From code-compliant installations in new builds to emergency repairs at 2 a.m., our mastery of commercial plumbing keeps kitchens cooking, lobbies welcoming, and restrooms reliable.
Backed by decades of experience and state-of-the-art equipment, we tackle everything from grease-trap maintenance and backflow prevention to full mechanical room overhauls. You get transparent pricing, meticulous workmanship, and a partner who treats your building as if it were our own. Trust HEP’s licensed professionals to safeguard your investment and keep Gatlinburg flowing—because when it comes to commercial plumbing, we know every drop counts.
FAQs
What types of commercial plumbing services do you offer in Gatlinburg?
Our licensed commercial plumbers handle the full spectrum of commercial plumbing needs, including new construction rough-ins, tenant build-outs, water and sewer line installation or replacement, grease trap and interceptor installation, commercial water heater repair and replacement, backflow prevention testing, hydro-jetting for drain and sewer lines, video pipe inspections, fixture retrofits, and ADA compliance upgrades. Whether you manage a restaurant on the Parkway, a hotel near the Great Smoky Mountains National Park, or an office complex, we have the expertise and equipment to keep your plumbing system operating efficiently.
Are your plumbers fully licensed, bonded, and insured for commercial work?
Yes. All of our lead technicians hold a current State of Tennessee Master Plumber license, and our company maintains a Tennessee Contractor’s license for commercial plumbing work (BC-A classification). We carry $2 million in general liability insurance and full workers’ compensation coverage, so your property is protected and you meet your insurance carrier’s requirements. Copies of licenses, bond, and certificates of insurance are available upon request and are provided with every commercial bid package.
Do you provide 24/7 emergency plumbing service for Gatlinburg businesses?
Absolutely. Plumbing emergencies rarely happen during regular business hours, so our dispatch center is staffed 24/7/365. A licensed commercial plumber can typically be on-site anywhere in Gatlinburg or the greater Sevier County area within 60 minutes of your call. We arrive with fully stocked service trucks capable of handling burst pipes, major leaks, sewer backups, failed water heaters, and other urgent issues to minimize downtime and prevent property damage.
Can you work outside of my normal business hours to avoid disrupting customers?
Yes. We routinely schedule night, early-morning, or weekend service calls and projects for hotels, retail stores, and restaurants so you can stay open and keep guests comfortable. For large projects—such as repiping or water heater replacement—we create a detailed work plan in coordination with your facility manager, outlining shut-off times and staging areas. Our goal is zero impact on your revenue-generating operations while still delivering top-quality workmanship.
Do you offer preventive maintenance plans for commercial plumbing systems?
We do. A preventive maintenance agreement is customized to your facility type, occupancy, and plumbing load. Services can include quarterly drain line camera inspections, annual backflow device testing, routine hydro-jetting of grease lines, water heater descaling, and valve exercise programs. Regular maintenance reduces emergency calls, extends equipment life, and helps you budget more accurately by identifying issues before they become costly repairs.
What factors influence the cost of a commercial plumbing project in Gatlinburg?
Pricing is affected by several variables: scope of work (repair vs. new installation), pipe material (copper, PEX, cast iron, PVC), accessibility of existing lines, required permits and inspections by the City of Gatlinburg or Sevier County, any needed after-hours labor premiums, and the level of finish (standard vs. high-end fixtures). We provide detailed, line-item estimates and will walk you through each cost driver so you can make an informed decision. Most bids are delivered within 24–48 hours after a site visit.