Workmanship Guarantee
Workmanship Guarantee | Garbage Disposal Repair | Plumbing
A sudden rattle, a stubborn clog, or that unmistakable burnt-motor smell—when your kitchen grind stops, you need fast, reliable garbage disposal repair backed by people who stand behind their work. HEP’s licensed plumbers arrive with fully stocked trucks, diagnose the issue on the spot, and explain every option clearly so there are never surprises on your bill. From jammed impellers to leaky flanges, we restore quiet efficiency to your sink while protecting your pipes and the rest of your plumbing system.
What sets us apart is our ironclad Workmanship Guarantee: if any repair we perform fails because of a craftsmanship issue, we’ll make it right at no additional cost to you—no fine print, no hassles. Homeowners across the region trust HEP for punctual service, respectful technicians, and meticulous clean-up that leaves your kitchen better than we found it. Schedule today and discover why “Happy, Efficient, Professional” isn’t just our name—it’s our promise.
FAQs
What does your workmanship guarantee cover for garbage disposal repairs?
Our workmanship guarantee covers all labor associated with the inspection, repair, installation, and testing of your garbage disposal. If any issue arises that can be traced back to the way the job was performed—such as leaks at the mounting flange, improper electrical connections, or unsecured discharge lines—we will return and correct the problem at no additional cost.
How long does the workmanship guarantee last?
We stand behind our craftsmanship for a full 12 months from the date of service. During that period, any defect in workmanship will be remedied free of charge. This one-year term is designed to give you a complete cycle of household use so you can be confident the unit was repaired correctly.
Does the guarantee cover replacement parts as well as labor?
The workmanship guarantee specifically covers our labor. Replacement parts are covered separately by the manufacturer’s warranty, which typically ranges from 1–5 years depending on the model. If a warrantied part fails, we will help you process the claim and reinstall the replacement component at no labor cost within the workmanship-guarantee period.
What should I do if my garbage disposal malfunctions again within the guarantee period?
Simply call our service line or submit a request through our website, referencing your original work order number. We will schedule a priority visit—usually within 24–48 hours—to diagnose and resolve the issue. There will be no trip fees, diagnostic charges, or labor costs for guarantee work.
Will the workmanship guarantee transfer to a new homeowner if I sell my house?
Yes. The guarantee is tied to the service address, not the individual homeowner. If you sell your property within the 12-month guarantee window, the new owner may contact us with proof of the original service and we will honor the remaining term of the guarantee.
Are there any conditions that void the workmanship guarantee?
The guarantee does not apply if the garbage disposal has been misused, abused, altered by another party, or damaged by foreign objects such as glass, metal, or excessive grease. It is also void if any unapproved DIY repairs are performed after our service. Normal wear and tear and manufacturer defects in the disposal itself fall under the product warranty rather than our workmanship guarantee.