Certified Technicians
Certified Technicians | Water Purification | Plumbing | Friendsville
Crystal-clear, great-tasting water is more than a luxury in Friendsville—it’s a promise when HEP’s certified technicians are on the job. From stubborn mineral buildup to lingering odors and contaminants, our experts diagnose your home’s unique challenges and design a custom water purification solution that fits your budget and lifestyle. We install and service cutting-edge filtration, softening, and reverse-osmosis systems, all backed by rigorous training, licensed workmanship, and decades of regional know-how.
When you choose HEP, you’re partnering with a local team that shows up on time, explains every option in plain language, and treats your home with the respect it deserves. Enjoy transparent pricing, same-day emergency support, and the peace of mind that comes with our satisfaction guarantee—so every sip and shower feels refreshingly pure. Ready to elevate your water? Give us a call and discover why Friendsville homeowners trust HEP to keep life flowing smoothly.
FAQs
What types of water purification systems do your certified technicians install in Friendsville?
Our team installs a full range of systems, including whole-house carbon filters, reverse osmosis (RO) drinking water units, UV disinfection lights, water softeners, and combination systems that target multiple contaminants. We begin with a water analysis to determine which technology—or blend of technologies—will best address the specific issues found in Friendsville’s municipal or well water, such as chlorine taste, hard-water minerals, sediment, or microbial concerns.
How can I tell if my Friendsville home needs a water purification system?
Common signs include chlorine or sulfur odors, cloudy or discolored water, mineral scale on fixtures, dry skin after showering, and off-tasting coffee or tea. Even if your water appears fine, lab testing may reveal elevated hardness, lead, nitrates, or bacteria that are not detectable by taste or smell. We offer on-site testing and certified lab analysis, then explain the results in plain language so you can make an informed decision.
Are your technicians licensed, insured, and specially trained for water treatment work?
Yes. All of our plumbers carry current Tennessee plumbing licenses, are fully insured, and have completed manufacturer-approved training for each water purification line we install. In addition, every technician is certified through the Water Quality Association (WQA), which requires ongoing education in water chemistry, system sizing, and local health codes. This ensures installations meet Friendsville’s plumbing regulations and industry best practices.
How long does installation take, and will my water service be interrupted?
Most point-of-use RO systems are installed in 2–3 hours, while whole-house filtration or softening units usually take half a day. We schedule convenient appointment windows, shut off the main supply for only a short portion of the job, and restore service as quickly as possible. Before we leave, we pressure-test the plumbing, sanitize the system, and show you how to operate the unit and replace filters.
What maintenance is required after installation?
Maintenance varies by system: carbon or sediment pre-filters are typically changed every 6–12 months, RO membranes every 2–3 years, and UV lamps annually. Water softeners need periodic salt refills, and resin media may last 10–15 years. We offer affordable service plans that include filter changes, performance checks, water re-testing, and warranty recordkeeping so you never miss a maintenance interval.
Do you provide water quality testing and what contaminants are common in Friendsville?
Absolutely. We perform free basic tests for hardness, iron, pH, and chlorine at your home, and can submit comprehensive samples to a certified lab for metals, nitrates, VOCs, and bacteria. In the Friendsville area, we frequently see moderate to high hardness (7–12 gpg), trace iron from well sources, and chloramine disinfectants in municipal water. Our testing pinpoints these issues so we can recommend the most effective purification solution.