- HEP Plumbing
- Workmanship Warranty

Workmanship Warranty
Workmanship Warranty | Plumbing Fixture Replacements | Plumbing | Friendsville
When a faucet drips, a toilet runs, or an outdated showerhead refuses to shine, Friendsville homeowners turn to HEP for swift, reliable solutions backed by our rock-solid workmanship warranty. Our licensed technicians don’t just swap parts; they elevate your space with industry-leading craftsmanship, premium fixtures, and an ironclad promise that the job is done right the first time. From the moment we arrive in our signature yellow vans to the final sparkle of a newly installed sink, you’ll experience courteous service, transparent pricing, and a level of care that treats your home like it’s our own.
Choosing HEP for plumbing fixture replacements means choosing long-term peace of mind. If any covered installation ever falters due to our workmanship, we’ll return promptly and make it right—no excuses, no hidden fees. Whether you’re refreshing a single bathroom or modernizing your entire kitchen, you can trust that every connection, seal, and finish will stand the test of time under Friendsville’s busiest mornings and quietest evenings alike.
FAQs
What does your workmanship warranty cover for plumbing fixture replacements in Friendsville?
Our workmanship warranty guarantees that all labor involved in replacing faucets, toilets, sinks, shower valves, or other plumbing fixtures in Friendsville is performed to the highest professional standards. If a leak, improper installation, or performance issue arises due to our workmanship within the warranty period, we will return promptly to correct it at no additional cost to you.
How long is the workmanship warranty on my new plumbing fixture?
We provide a full 12-month workmanship warranty on every fixture replacement. From the date of installation, you have one full year of coverage on our labor. Manufacturer warranties on the fixture itself may extend beyond this period; we will register any applicable product warranties for you and explain how they work alongside our coverage.
Is the warranty transferable if I sell my home in Friendsville?
Yes. Our workmanship warranty follows the fixture, not the homeowner. If you sell your property within the 12-month coverage window, the remaining warranty automatically transfers to the new owner, giving buyers added peace of mind and protecting the value of your home improvement.
What isn’t covered under the workmanship warranty?
The warranty applies strictly to our installation labor. It does not cover damage caused by misuse, abuse, homeowner alterations, acts of nature (such as flooding), or normal wear on consumable parts like cartridges or flappers. Problems arising from water quality issues, frozen piping, or product defects are also excluded, though manufacturer warranties may apply for defects.
How do I request service if I notice an issue?
Simply call our Friendsville office or submit a warranty request through our website. Provide your installation date, a brief description of the problem, and any photos if possible. We prioritize warranty calls and will schedule a technician, usually within 24–48 hours, to inspect and resolve the issue at no charge when it falls under our coverage.
Can I void the workmanship warranty by doing my own repairs?
Performing DIY repairs or hiring a third party to modify the fixture or its connections may void the workmanship portion of your warranty. If you suspect a problem, contact us first so we can document and correct it properly. This ensures you stay protected and prevents small issues from becoming bigger, costlier repairs.