Licensed Plumbers
Licensed Plumbers | Plumbing | Fountain City
From emergency leak repairs at midnight to full kitchen repipes, HEP’s licensed plumbers bring Fountain City homeowners dependable skill with a neighborly touch. We arrive when promised, protect your floors with clean work mats, and explain every option before the wrench turns, so you stay in control of both timeline and budget.
Backed by industry-leading warranties and round-the-clock dispatchers, our technicians combine decades of experience with the latest tools for quicker diagnostics and longer-lasting fixes. Whether you’re upgrading water heaters, chasing low pressure, or need whole-home plumbing inspections before a remodel, HEP treats your home like our own—leaving nothing behind but flawless flow and peace of mind.
FAQs
What plumbing services do you provide in Fountain City?
Our licensed plumbers handle all residential and light-commercial needs in Fountain City, including leak detection and repair, water-heater installation and maintenance, drain cleaning, sewer line inspection and replacement, bathroom and kitchen remodel plumbing, fixture upgrades, gas line work, and backflow prevention testing. If water or gas runs through it, we can install, repair, or replace it.
Are your plumbers fully licensed and insured?
Yes. Every technician who arrives at your door holds a current Tennessee state plumbing license and undergoes continual training to stay current with local Fountain City codes and the latest industry standards. We also carry comprehensive liability and workers-compensation insurance, so you’re protected from any job-site accidents or damage.
How fast can you respond to a plumbing emergency in Fountain City?
We offer 24/7 emergency service with a live dispatcher. Because our office and warehouse are right here in North Knoxville, a certified technician is typically at your Fountain City home or business within 60–90 minutes—often sooner. Our trucks are stocked with common replacement parts to eliminate extra trips and get your water flowing again the same visit.
Do you provide upfront pricing and free estimates?
Absolutely. After inspecting the issue, we present flat-rate, menu-style pricing before any work begins, so you know the total cost—labor, materials, and taxes included. For larger projects, such as repiping or water-heater replacement, we offer no-obligation written estimates that remain valid for 30 days.
What brands and materials do you use, and do you honor warranties?
We install and service leading brands such as Rheem, Bradford White, Moen, Kohler, Delta, and InSinkErator. All parts and fixtures come from licensed distributors to ensure you receive genuine manufacturer warranties. Our labor is warrantied for a minimum of one year, and many products include 5- to 10-year factory coverage, which we register and manage on your behalf.
How can I prevent plumbing problems and extend the life of my system?
Schedule an annual plumbing inspection, flush your water heater every 12 months, avoid pouring grease or harsh chemicals down drains, install quality strainers in sinks and showers, keep outdoor hose bibs winterized, and maintain water pressure below 80 psi with a pressure-reducing valve. We offer low-cost maintenance plans that bundle these services and provide priority scheduling and discounts on future repairs.