Certified Plumbers
Certified Plumbers | Water Purification | Plumbing | Fountain City
You turn on the tap expecting clarity, freshness, and safety—HEP’s certified plumbers make sure that’s exactly what flows into every Fountain City home. Our specialists combine decades of experience with cutting-edge tools, giving families peace of mind through reliable water purification solutions that remove sediment, chlorine, hard-water minerals, and harmful contaminants. From compact under-sink filters to whole-house systems, we tailor each installation to your water profile and budget, so every glass poured tastes as pure as the Smoky Mountain air.
Because water quality can change without warning, you need a local team that responds fast. We test on site, explain results in plain language, and back our craftsmanship with industry-leading warranties. Whether you’re upgrading existing equipment, addressing discolored water, or simply curious about the benefits of professional purification, HEP handles everything—design, permits, installation, and routine maintenance—leaving you with one simple task: enjoy better water every day. Call or click to schedule your free in-home assessment and discover why Fountain City trusts HEP for truly worry-free water.
FAQs
Why is professional water purification important for homes in Fountain City?
Fountain City’s municipal supply is considered safe, but it still contains dissolved minerals that create hard-water scale, trace chlorine used for disinfection, and the possibility of lead or nitrates leaching in from older service lines and nearby agricultural areas. A professionally designed purification system removes these contaminants before they ever reach your tap, protecting your family’s health, extending the life of plumbing fixtures, and improving the taste and odor of drinking water. Certified plumbers have the testing equipment and expertise to match treatment technology to local water conditions, ensuring you get measurable results rather than a one-size-fits-all filter.
What kinds of water purification systems do your certified plumbers install?
Our team is trained to size, install, and maintain every major treatment technology used in residential plumbing: • Whole-house carbon filtration for chlorine, tastes, and odors • Reverse-osmosis (RO) drinking-water stations for dissolved solids, lead, and pharmaceutical residue • Salt-based and salt-free water softeners for Fountain City’s 8–10 gpg hard water • UV disinfection for private wells or immune-compromised households • Point-of-use specialty cartridges that target iron, sulfur, or nitrates All products we recommend are NSF-certified, WaterSense-compliant, and backed by manufacturer warranties as well as our own workmanship guarantee.
How do I know which filtration or softening system is right for my home?
We begin with a complimentary on-site water analysis that checks pH, hardness, total dissolved solids (TDS), chlorine, iron, and lead. We also review household size, peak flow demand, and space constraints. Using these data points, our plumbers prepare a written proposal that lists at least two system options, the maintenance requirements, and true lifetime cost of ownership. We never pressure-sell; you choose the solution that best balances performance and budget. Most homeowners select a whole-house carbon filter paired with either a softener or an RO faucet for drinking water.
Are your plumbers licensed, insured, and familiar with Fountain City codes?
Yes. Every technician who works on your property holds a current Tennessee state Journeyman or Master Plumbing license, carries $2 million in liability insurance, and is background-checked. We secure any required City of Knoxville/Fountain City permits and follow the latest IPC (International Plumbing Code) guidelines, including air-gap requirements for RO systems and proper backflow prevention on softeners. All installations receive a final inspection report for your records.
How long does it take to install and maintain a residential water purification system?
Most whole-house systems can be installed in one day: 2–3 hours for a carbon filter or softener and 1–2 additional hours if an RO unit is added. We schedule at your convenience, including Saturday slots. Annual maintenance is minimal—typically a 15-minute filter change for carbon or RO pre-filters and a softener salt refill every 4–6 weeks. We offer affordable service plans that include automatic reminders, discounted media replacements, and a free annual water re-test to ensure your system continues to meet performance specs.
Do you provide emergency plumbing services in addition to water purification?
Absolutely. Our certified plumbers are on call 24 hours a day for burst pipes, sewer backups, or any other urgent plumbing issue. Because we already know your water system, we can shut off, bypass, or protect your filtration equipment during an emergency to prevent damage. Regular customers with a water-treatment system receive priority dispatch and waived after-hours diagnostic fees, giving you complete peace of mind.