- HEP Plumbing
- Precise Installation

Precise Installation
Precise Installation | Toilet Upgrades and Replacements | Plumbing | Fountain City
Need a sleeker look, a stronger flush, or relief from constant repairs? Fountain City homeowners trust HEP’s master plumbers for precise installation that transforms outdated fixtures into modern marvels. We take the stress out of toilet upgrades and replacements by guiding you through style and efficiency options, arriving on-time with spotless work habits, and testing every connection so you can enjoy leak-free performance from day one.
Whether you’re aiming to slash water bills with a high-efficiency model or need an emergency replacement after an untimely crack, our team delivers courteous service backed by transparent pricing and industry-leading warranties. From removing the old unit to hauling it away, we handle every detail—leaving you with a fresh bathroom, renewed comfort, and confidence in plumbing that’s built to last.
FAQs
What types of toilet upgrades do you install in Fountain City?
We install a full range of modern toilets, including high-efficiency (HET) models that use 1.28 gpf or less, dual-flush units, comfort-height/ADA-compliant bowls, skirted and wall-hung designs, bidet-integrated seats, and smart toilets with automatic flush and heated seats. If you’re unsure which style is best for your space or local code requirements, our plumbers can walk you through the options during a free in-home consultation.
How long does a typical toilet replacement take from start to finish?
For most homes in Fountain City, a straightforward replacement—disconnecting the old toilet, inspecting the flange, installing a new wax (or rubber) seal, setting and leveling the new toilet, reconnecting water supply, and testing—takes about 1.5 to 2 hours. If flange repairs, subfloor work, or shut-off valve upgrades are needed, it may extend to 3–4 hours. We give you a precise timeline before work begins so you know exactly what to expect.
Do I need a permit to replace my toilet in Fountain City?
Generally, a like-for-like toilet swap does not require a building permit in Fountain City. However, if the installation involves moving the drain location, altering the plumbing vent, or adding an electrical outlet for a smart toilet or bidet seat, a permit and inspection may be necessary. Our team verifies local code requirements and obtains any permits on your behalf to ensure full compliance.
Will you dispose of my old toilet and protect my home during the installation?
Yes. We remove, haul away, and recycle or properly dispose of your old toilet at no extra charge. To protect your home, we use shoe covers, floor runners, and waterproof drop cloths. After installation, we clean the work area, wipe down the new fixture, and perform a final walkthrough to confirm everything meets your expectations.
How much water and money can I save by upgrading to a high-efficiency toilet?
Older toilets use 3.5–7 gallons per flush, while WaterSense-certified HET units we install use 1.28 gallons or less. In an average Fountain City household flushing five times a day, that’s a savings of 6,000–12,000 gallons of water per year—about $60–$120 in annual utility costs, depending on Knoxville Utilities Board rates. Over a 10-year life span, the new toilet can pay for itself through water savings alone.
What warranty and post-installation support do you provide?
All toilets we supply come with the manufacturer’s warranty—typically 1-year parts and limited lifetime on vitreous china. Our labor is covered by a 2-year workmanship guarantee. If you experience any leaks, rocking, or flushing issues during that period, call us and a licensed Fountain City plumber will correct the problem at no charge. We also offer optional annual maintenance plans that include a multi-point flush and seal inspection to keep your new toilet performing flawlessly.