Licensed Technicians
Licensed Technicians | Drain Opening | Plumbing | Fountain City
Clogged shower, slow kitchen sink, or a mysterious gurgle coming from the basement? When Fountain City pipes refuse to cooperate, HEP’s licensed technicians arrive with the right tools, training, and neighbor-next-door courtesy to clear the toughest blockages. Our experts diagnose problems fast, protect your home with shoe covers and drop cloths, and explain every step before we touch a wrench—so surprises stay at parties, not in your plumbing.
From hair snarls to tree-root intrusions, our precision jetting and camera inspections restore full flow without guesswork. We back every drain opening with upfront pricing, a workmanship guarantee, and the peace of mind that comes from 20+ years of local service. Call today and discover why Fountain City homeowners say, “HEP is on the way!”
FAQs
What types of drain problems can your licensed technicians handle in Fountain City?
Our team is equipped to clear kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry lines, main sewer laterals, and storm drains. Whether the blockage is caused by grease, hair, soap scum, tree roots, or a foreign object, we have the tools and training to remove it safely and restore full flow.
Are your plumbers fully licensed and insured?
Yes. Every technician who arrives at your Fountain City home or business holds a current Tennessee journeyman or master plumbing license, carries full liability and workers-comp insurance, and receives ongoing training in drain-cleaning best practices. You can be confident the work meets state and local plumbing codes.
How fast can you get to my property when I have an emergency clog?
We offer same-day service throughout Fountain City and the greater Knoxville area. For backed-up drains that threaten flooding, call before noon and a technician is typically on-site within 2–3 hours. After-hours and weekend emergency dispatch is also available 24/7 for an additional fee.
What drain-opening methods do you use?
Depending on pipe size, material, and blockage severity, we may use hand augers, motorized cable machines, sectional rooters, high-pressure hydro-jetting, or a combination of these. Video camera inspection is available to verify the clog is fully cleared and to spot cracks, root intrusion, or scale buildup that might cause future issues.
Will the drain-cleaning process damage my pipes or fixtures?
No. Our technicians choose the least invasive method that will effectively clear the obstruction. Modern cable machines have flexible, coated cables that won’t scratch pipe walls, and hydro-jetting pressures are carefully regulated to stay within safe limits for PVC, copper, cast-iron, and clay lines. We also run a post-clean flow test to ensure everything is operating normally.
How much does professional drain opening cost and do you provide upfront pricing?
For most residential interior drains, our flat-rate service starts at $139, which includes travel, mechanical snaking up to 30 feet, and a 30-day clog-free guarantee. Hydro-jetting, sewer main clearing, or camera inspection are itemized separately and quoted on-site before any work begins. You’ll always know the total price—and any warranty details—before we start the job.