Backflow Device
Backflow Device | Commercial Plumbing | Plumbing | Fountain City
Protecting Fountain City’s businesses from costly water contamination starts with a reliable backflow prevention system, and that’s exactly what HEP delivers. Our certified technicians install, test, and maintain backflow devices that keep potable water pure, safeguard equipment, and ensure full compliance with municipal regulations. From restaurants and retail storefronts to large industrial complexes, we tailor each solution to the specific demands of your operation—arriving on-time, working cleanly, and providing transparent pricing every step of the way.
Because backflow assemblies are only as good as the pros who service them, smart facility managers trust HEP for their commercial plumbing needs. We stay ahead of code changes, carry the specialized tools for accurate gauge readings, and offer rapid emergency response so production never skips a beat. When you want lasting protection for your property, reputation, and bottom line, give our Fountain City team a call and experience the HEP difference.
FAQs
What is a backflow prevention device and why is it required in commercial buildings?
A backflow prevention device is a mechanical assembly (such as a Reduced Pressure Zone, Double-Check Assembly, or Pressure Vacuum Breaker) that stops contaminated water from flowing backward into the public drinking-water system. Fountain City ordinances, in line with Tennessee Department of Environment & Conservation (TDEC) rules, require all commercial facilities—especially those with fire-sprinkler lines, irrigation systems, laboratories, food-service equipment, or chemical storage—to install and maintain approved backflow assemblies to protect community health.
How often does my commercial backflow preventer need to be tested in Fountain City?
The Fountain City Water Department mandates annual performance testing by a state-certified backflow tester. New devices must be tested immediately after installation, and any repaired or relocated unit must be retested before being put back into service. Test results must be submitted to the Water Department within 10 calendar days to stay compliant.
What types of commercial properties in Fountain City must have backflow protection?
Most non-residential customers fall under the requirement, including restaurants, multifamily complexes, medical or dental offices, car washes, manufacturing plants, schools, churches, and buildings with fire-suppression or irrigation systems. Even low-hazard operations like small retail stores need protection if they have dedicated fire lines or carbonated beverage dispensers tied to the water supply.
What happens during a professional backflow testing service visit?
Our licensed technician will: 1) shut off downstream water temporarily, 2) hook calibrated gauges to the device’s test ports, 3) record check-valve, relief-valve, and pressure-differential readings, 4) verify shutoff-valve integrity, and 5) complete the official TDEC/Fountain City test report. If the assembly fails, we can usually clean, rebuild, or replace parts on the spot, then retest—all during the same visit.
What are the penalties for not complying with Fountain City backflow regulations?
Non-compliance can lead to written notices, water-service termination, and fines of up to $100 per day under Knox County Ordinance 0-352-12. In addition, your business risks liability for any contamination event traced back to an untested or defective device, which can result in property-damage claims and health-department citations.
How long does installation or replacement of a commercial backflow device take, and will it disrupt business?
Most standard ¾″–2″ devices can be installed or swapped out in 2–4 hours, while larger fire-line assemblies (2½″–8″) may require one business day and coordination with the local fire marshal. We schedule work during low-usage periods or after hours to minimize downtime. Temporary bypass piping can be set up for critical operations that cannot lose water service, ensuring your business continues to run smoothly while we upgrade your backflow protection.