- HEP Plumbing
- Scheduled Maintenance

Scheduled Maintenance
Scheduled Maintenance | Water Purification | Plumbing | Fayetteville
Keeping Fayetteville flowing smoothly means staying ahead of hidden corrosion, sneaky leaks, and mineral buildup. HEP’s licensed plumbers arrive on schedule, armed with advanced testing gear and decades of know-how, to inspect every valve, heater, and line before trouble strikes. From flushing sediment out of your tank to recalibrating pressure regulators, we fine-tune the system while you keep living life—no surprise shutdowns, no frantic weekend calls.
And because clean, healthy water is just as crucial as steady pressure, our technicians integrate precise water purification checks into every maintenance visit. We verify filter performance, swap exhausted cartridges, and balance mineral levels so each tap in your home delivers crisp, reliable refreshment. With HEP, proactive care isn’t a luxury—it’s the simplest way to protect your plumbing investment and enjoy Fayetteville’s purest pour all year long.
FAQs
Why is regular maintenance of my water purification system important?
Scheduled maintenance keeps filters, membranes, and softener media working at peak efficiency, prevents bacterial growth, extends equipment life, and ensures your family continues to receive clean, great-tasting water. Neglecting service can lead to clogs, reduced flow, bad taste or odor, and costly emergency repairs.
How often should I schedule maintenance for my water filter or softener in Fayetteville?
Most reverse-osmosis filters and whole-house carbon units need professional service every 6–12 months, while water softeners typically require annual inspection and brine tank cleaning. Because Fayetteville’s municipal water contains moderate hardness and seasonal organics, we recommend twice-a-year checkups for optimal performance. Your exact schedule can be tailored after our initial evaluation.
What does a typical maintenance visit include?
Our certified technician will: 1) test incoming and treated water for hardness, TDS, chlorine, and pH; 2) inspect plumbing connections for leaks or corrosion; 3) replace pre-filters, RO membranes, UV lamps, or softener resin as needed; 4) sanitize housings and storage tanks; 5) regenerate or rebalance softener salt levels; and 6) provide a written report with any recommended upgrades.
Will maintenance help my system meet Fayetteville water quality standards?
Yes. The City of Fayetteville follows EPA guidelines, but seasonal rain and aging infrastructure can introduce sediment, chlorine by-products, and trace metals. Routine service keeps your system calibrated to remove these contaminants, ensuring your household water remains well below local and federal maximum contaminant levels (MCLs).
How can I tell if my purification system needs service sooner than scheduled?
Watch for reduced water pressure, cloudy or bad-tasting water, salt bridges in the brine tank, frequent filter change indicator lights, or any leaks around fittings. These signs usually mean filters are saturated or components are failing and you should call us for an immediate inspection.
Do you offer maintenance plans and what are the costs?
We offer three plans: Basic (annual visit, starting at $149), Plus (bi-annual visits with filter replacements, starting at $249), and Premium (quarterly service with all consumables and emergency calls included, starting at $399). All plans include priority scheduling, discounted parts, and transferable coverage if you sell your Fayetteville home.