- HEP Plumbing
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Tank Water Heater | Plumbing | Fayetteville
Fayetteville homeowners know that dependable hot water is a must, whether you’re rinsing dishes after a big family dinner or washing off the red-clay dust from a day on the trail. HEP’s licensed technicians are local pros who make sure your water stays comfortably hot with fast, precise service on any brand of tank water heater. We arrive when we say we will, protect your floors with shoe covers, and walk you through every step so there are no surprises—just steamy, reliable water ready whenever you turn the tap.
From emergency repairs to energy-saving replacements, our team handles it all with the courtesy and craftsmanship that have made HEP a trusted name across Tennessee. We pull permits, follow code, and back our work with solid warranties, giving you total peace of mind. When you’re ready for service that’s as warm as the water it restores, give HEP a call and let our licensed technicians put their expertise to work for you.
FAQs
How can I tell whether my tank water heater needs repair or full replacement?
Watch for water that looks rusty, rumbling or popping noises from the tank, water around the base, or inconsistent hot-water temperature. If your heater is more than 10–12 years old, repairs may only buy you a little time. Our licensed Fayetteville plumbers can test the thermostat, elements, gas valve and tank integrity to recommend the most cost-effective option.
What size tank water heater is right for my Fayetteville household?
Sizing depends on how many people live in the home and when they use hot water. A 30- to 40-gallon unit covers 1–2 people; 40- to 50-gallons suits most 3–4 person families; 75-gallons or larger is best for big families or homes with luxury fixtures. During a free in-home estimate, our technicians calculate your peak hour demand and verify fuel type, electrical capacity or gas line sizing.
How long does professional installation or replacement take?
A like-for-like replacement generally takes 2–4 hours, including draining the old tank, setting the new unit, reconnecting water/gas/electric, and hauling away the old heater. If we have to reroute venting, upgrade the gas line or add an expansion tank to meet Fayetteville code, plan on 4–6 hours. You will have hot water again the same day in almost every case.
Do I need a permit in Fayetteville to replace a tank water heater?
Yes. The city requires a plumbing permit and a subsequent inspection for any water heater replacement. As licensed technicians, we secure the permit, schedule the inspection and ensure the installation meets current plumbing, gas and safety codes, so you don’t have to worry about paperwork or compliance.
What maintenance does a tank water heater require, and how often?
1) Drain and flush the tank once per year to remove sediment that reduces efficiency and shortens tank life. 2) Check the anode rod every 2–3 years and replace it if more than 50 % is worn away. 3) Test the temperature-pressure relief valve yearly. 4) Keep the thermostat at 120 °F to prevent scalding and excess energy use. Our annual maintenance plans handle all of these tasks and maintain your manufacturer’s warranty.
Can your licensed plumbers convert my electric tank water heater to gas (or vice versa)?
Absolutely. We first verify that your home has sufficient natural gas supply or adequate electrical service, then evaluate venting and combustion-air requirements. Conversions typically take one day and involve installing or capping gas lines, running new electrical circuits if necessary, and pulling the required permits. We will provide a detailed cost and efficiency comparison so you can decide whether the switch makes economic sense.