Stop Leaks
Stop Leaks | Emergency Plumbing | Plumbing | Fayetteville
When a pipe bursts at midnight or your water heater springs a geyser before dawn, every minute counts. Fayetteville homeowners and businesses turn to HEP’s Stop Leaks Plumbing because our locally based team arrives fast, equipped with cutting-edge tools and the know-how to diagnose and repair the problem on the spot. From hidden slab leaks to overflowing toilets, we restore calm and protect your property with transparent pricing and a satisfaction guarantee—so you can get back to life without the mess.
Our licensed, background-checked technicians remain on standby 24/7 for true emergency plumbing situations, bringing parts, expertise, and a friendly smile whenever you call. One quick phone call or online request connects you to real people who care, dispatching help across Fayetteville in record time. Trust HEP to stop the leak, clean up the chaos, and leave your plumbing stronger than ever.
FAQs
What plumbing issues are considered an emergency that your Fayetteville team can handle right away?
Any water leak or failure that can cause property damage, health hazards, or loss of essential service is an emergency. This includes burst or frozen pipes, slab leaks, leaking water-heater tanks, overflowing toilets, sewage backups, gas-line leaks, and any sudden drop in water pressure that leaves you without usable water. Our technicians are equipped to diagnose and stop the leak, isolate damaged sections, and perform on-the-spot repairs 24/7.
How fast can a plumber reach my home or business in the Fayetteville area?
Because we station fully stocked service vehicles across Cumberland County, our average response time inside Fayetteville city limits is 60 minutes or less after you place the call. In outlying communities such as Hope Mills, Spring Lake, and Eastover, arrival normally takes 60-90 minutes, depending on traffic and weather conditions. You’ll receive a real-time ETA by text or phone and updates if road conditions change.
What should I do while waiting for your emergency plumber to arrive?
1) Locate and shut off the main water valve—usually by the meter, crawl space, or utility room. 2) Open a faucet at the lowest level of the home to relieve pressure and drain residual water. 3) If water is near electrical outlets or appliances, turn off power at the breaker panel. 4) Move valuables, electronics, and furniture out of the wet area and place towels or buckets to catch drips. 5) Take photos or video for insurance documentation. Providing this information helps us speed up the claim process once repairs are complete.
Are your emergency leak-repair services available at night, on weekends, and during holidays?
Yes. We operate 24 hours a day, 365 days a year, including Thanksgiving, Christmas, and New Year’s. A live dispatcher—not an answering machine—will take your call, gather details about the leak, and immediately send the nearest licensed plumber with the right parts and equipment for your situation.
Do you have the tools and training to fix all types of leaks, or will you just provide a temporary patch?
Our technicians are North Carolina-licensed and carry electronic leak-detection gear, pipe-freezing equipment, press tools for copper and PEX, sewer cameras, and water-heater service kits. That means we can locate hidden slab or wall leaks without excessive demolition, repair or replace burst sections of copper, galvanized, CPVC, PEX, or cast-iron pipe, and restore service the same visit. Temporary patches are rarely needed; permanent code-compliant repairs are our standard.
How much will an emergency leak repair cost, and do you offer upfront pricing?
Prices depend on the leak’s location, pipe material, and required parts. However, we follow a flat-rate price book so you know the cost before work starts. After a quick on-site inspection, the technician will present repair options—such as spot repair, pipe re-routing, or full line replacement—along with the exact price for each. Once you approve, that price won’t change, even if the job takes longer than expected. We also waive the service call fee with any repair and offer financing for larger projects.