- HEP Plumbing
- Preventive Maintenance

Preventive Maintenance
Preventive Maintenance | Tank Water Heater | Plumbing | Farragut
When the morning rush meets an unexpected cold shower, you realize how much you rely on a dependable tank water heater. HEP’s preventive maintenance program in Farragut is designed to keep that comfort constant, protecting your unit from silent sediment buildup, thermostat hiccups, and pressure-valve problems long before they cause a breakdown. Our licensed plumbers arrive on schedule, flush the tank, inspect every safety component, and fine-tune efficiency settings so you enjoy lower energy bills and a longer appliance life.
Residents across Farragut trust HEP because we treat maintenance like an investment, not an afterthought. By documenting each visit and providing clear, upfront recommendations, we give you the power to plan rather than react. Sign up today, and experience the peace of mind that comes from knowing the hot water you count on tomorrow is being cared for by experts today.
FAQs
Why does a tank-type water heater in Farragut need preventive maintenance?
Farragut’s municipal water is considered moderately hard, which means minerals such as calcium and magnesium gradually collect at the bottom of a storage tank. This sediment buildup forces the burner or heating elements to run longer, raising energy costs and stressing the tank lining. Scheduled maintenance removes this sediment, checks critical safety devices, and recalibrates temperature settings, extending the life of the heater, lowering utility bills, and reducing the likelihood of sudden leaks that could damage your home.
How often should a tank water heater be serviced?
Most manufacturers recommend a full inspection and flush once every 12 months. If you have especially hard water or a household of four or more people—both common in Farragut—you may benefit from semi-annual flushes. Regular professional service not only keeps performance high but also provides a written record should you ever need to file a warranty claim.
What is included in your preventive maintenance visit?
Our licensed plumber will: 1) drain and flush the tank to remove sediment, 2) inspect the anode rod for corrosion and replace it if it is more than 50 % depleted, 3) test the temperature-pressure relief (TPR) valve for safe operation, 4) check gas burners or electric elements for proper ignition and draw, 5) examine the flue or venting for obstructions, 6) verify thermostat accuracy and set the temperature to the recommended 120 °F, and 7) look for early signs of leaks at fittings, shut-off valves, and the expansion tank. A written report is provided when we finish.
Will preventive maintenance lower my energy bills?
Yes. Sediment acts like an insulating blanket that forces the burner or elements to work harder to heat the same volume of water. Flushing the tank can restore efficiency losses of 10-15 %. In gas units, cleaning the burner assembly improves combustion, while verifying thermostat calibration prevents overheating and standby heat loss. Together, these steps commonly save Farragut homeowners $5–$15 per month, quickly offsetting the cost of the service.
Can maintenance help me avoid emergency water-heater failures?
Absolutely. Most catastrophic tank failures start as small, undetected issues—an anode rod that is completely consumed, a loose heating-element gasket, or a stuck TPR valve. During a preventive visit, we identify and correct these problems before they escalate into a ruptured tank or scalding-hot pressure release. Catching minor issues early can save hundreds of dollars in water damage and after-hours service fees.
Does preventive maintenance protect my manufacturer’s warranty?
Nearly all major water-heater manufacturers—including Rheem, AO Smith, and Bradford White—state in their warranty terms that annual maintenance is required to keep coverage intact. Failing to flush the tank or replace a depleted anode rod can void warranty claims for tank leaks or component failures. We document every service with a dated inspection checklist and any parts replaced, giving you the paperwork you need if a warranty issue arises.