Workmanship Warranty
Workmanship Warranty | Pipe Upgrades | Plumbing | Farragut
Homes in Farragut deserve plumbing that’s as dependable as the families who live in them. That’s why HEP backs every job with an iron-clad workmanship warranty and specializes in pipe upgrades that swap out aging, leak-prone lines for modern materials engineered to last. From galvanized replacements to complete repiping, our licensed pros arrive on time, protect your home like it’s their own, and leave you with flawless water flow—guaranteed.
Choosing HEP means choosing confidence. If a warranted connection we’ve installed ever falters, we return promptly and fix it at no additional cost, no questions asked. Discover how effortless and affordable safer, stronger plumbing can be, and schedule your pipe upgrades with Farragut’s most trusted team today.
FAQs
What does your workmanship warranty cover for pipe upgrades in Farragut?
Our workmanship warranty guarantees that all labor associated with your pipe upgrade—cutting, fitting, joining, support, insulation, and final pressure-testing—meets or exceeds local Farragut and Knox County plumbing codes. If a leak, joint failure, or related workmanship defect occurs within the warranty period, we will return, diagnose, and repair the issue at no cost to you, including any parts or materials required to correct our work.
How long is the workmanship warranty for my upgraded plumbing pipes?
For residential properties in Farragut, we provide a 10-year workmanship warranty starting on the date the project is completed and signed off. For light-commercial or mixed-use properties, the warranty term is 5 years. These terms greatly exceed the state’s minimum requirements and are designed to give you long-term peace of mind.
Does the warranty also cover the pipe materials themselves?
Manufacturer defects in the piping (e.g., PEX, copper, or CPVC) are covered separately by each manufacturer’s product warranty, which can range from 25 years to a lifetime. While our workmanship warranty does not replace those product warranties, we coordinate directly with the manufacturer on your behalf if material failure and labor overlap, ensuring you have a single point of contact and no unexpected labor charges.
Is the workmanship warranty transferable if I sell my Farragut home?
Yes. If you sell your property within the warranty period, the remaining term transfers automatically to the new owner at no additional cost. We simply require the new homeowner to notify us within 60 days of closing so we can update our records and provide them a copy of the warranty documentation.
What steps should I follow to make a warranty claim?
1. Call our dedicated warranty line or submit a claim through our website. 2. Provide your original invoice number or project address so we can locate the job record. 3. Share photos or a brief description of the problem (optional but helpful). 4. We will schedule a priority visit—usually within 24–48 hours—to assess and repair the issue. There are no trip charges, diagnostic fees, or hidden costs for valid workmanship claims.
Are there any homeowner responsibilities that could void the warranty?
To keep the warranty in force, you must: • Maintain adequate heating in the home to prevent pipe freezing (55 °F/13 °C minimum in winter). • Avoid using chemical drain cleaners that can degrade pipe joints. • Notify us before any third-party contractor modifies the upgraded piping. • Follow the basic maintenance guidelines we provide at project completion. Failure to meet these responsibilities may void the warranty only if the negligence directly causes the defect. Ordinary wear, acts of nature, or unrelated plumbing issues are not covered.