Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Farragut
When the grind turns to a groan and your kitchen sink stalls, HEP’s licensed plumbers are ready to swoop in with fast, courteous garbage disposal repair. Our Farragut team arrives in fully stocked trucks, diagnoses the issue on the spot, and fixes everything from stubborn jams to silent motors—always keeping your countertops and cabinets spotless in the process.
With HEP’s 100% Satisfaction Guarantee, you don’t just get a working disposal; you get total peace of mind. If you’re not thrilled with our workmanship or the way we treat your home, we’ll make it right at no extra cost. Trusted by Farragut homeowners for decades, we combine upfront pricing, same-day scheduling, and genuine Southern hospitality to turn an everyday inconvenience into a quick, confidence-boosting solution.
FAQs
What does your 100 % Satisfaction Guarantee on garbage disposal repairs actually cover?
Our guarantee means you will receive prompt, professional service and a disposal that runs properly when we leave. If the same problem re-occurs within one year, we will return to your Farragut home at no extra charge and correct it. If we are unable to resolve the issue to your satisfaction, we will either refund the original repair fee or apply it toward a replacement unit—your choice.
How can I tell whether my garbage disposal needs professional repair?
Warning signs include humming without spinning, frequent resets, persistent clogs, leaks under the sink, foul odors that won’t go away after cleaning, and circuit breaker trips when you turn the unit on. If you notice any of these issues, shut off the power to the disposal and schedule a service call. Continuing to run a malfunctioning unit can burn out the motor or cause plumbing backups.
How quickly can you get a technician to my home in Farragut?
We offer same-day service in most cases. Calls placed before 2 p.m. are typically handled the same day; after-hours or weekend requests are booked for the next available appointment, usually within 24 hours. Emergency shut-down situations—such as active leaks or a backed-up kitchen sink—receive priority dispatch.
What does a typical garbage disposal repair cost?
Most repairs in Farragut fall between $125 and $275, depending on the problem and any parts required. Before starting work, our technician will perform a full diagnostic, explain the issue, and present an up-front flat price. There are no hidden fees, and the quoted amount is what you’ll pay—even if the job takes longer than expected.
Should I repair or replace my garbage disposal?
If your unit is under 8 years old and the motor housing is intact, a repair is usually the most economical choice. Replacement is recommended when the motor is burned out, the grinding chamber is cracked, or the unit is 10+ years old and experiencing repeated problems. We will provide both options, including pricing and warranty details, so you can make an informed decision.
Is the repair covered by any parts or labor warranty beyond the satisfaction guarantee?
Yes. All replacement parts we install carry the manufacturer’s warranty—typically 1 to 3 years. Our labor is warranted for a full year, which means if any workmanship-related issue arises, we’ll fix it at no cost. Combine that with our satisfaction guarantee, and you’re fully protected from both performance and quality standpoints.