- HEP Plumbing
- Sewer Backups

Sewer Backups
Sewer Backups | Emergency Plumbing | Plumbing | Farragut
When raw sewage starts gurgling up through drains, every minute feels like an hour. HEP’s licensed technicians are on-call in Farragut around the clock, arriving fast with cutting-edge cameras, hydro-jetters, and the experience to pinpoint the clog, break it loose, and disinfect your home before the damage spreads. We’ve seen everything from tree-root intrusions to collapsed lines, and we back every repair with clear, upfront pricing and a workmanship guarantee—because when the worst happens, you shouldn’t have to second-guess who to call.
Our 24/7 emergency plumbing response turns panic into relief in a single visit. Whether you’re ankle-deep in a basement backup at 2 a.m. or noticing ominous bubbling in the toilet during Sunday dinner, HEP’s local team restores flow, sanitizes affected areas, and explains preventive steps so it never happens again. One call, one truck, one trusted solution—right here in Farragut whenever you need us.
FAQs
What are the most common signs of a sewer backup in my Farragut home?
Typical warning signs include multiple fixtures draining slowly at the same time, water or sewage backing up through floor drains or the lowest toilet, gurgling sounds in sinks or tubs when another fixture is used, foul sewer odors coming from drains, and standing water around your basement floor drain. If you notice two or more of these issues at once, you are likely dealing with a developing sewer backup and should call for emergency service immediately.
What should I do right away if I discover a sewer backup emergency?
1) Stop running water and shut off appliances such as washing machines or dishwashers to reduce additional flow into the line. 2) If you can locate it safely, close the main water shut-off valve to the house. 3) Keep people and pets away from the affected area—sewage contains harmful bacteria and viruses. 4) Turn off electricity to flooded rooms if you can do so without standing in water. 5) Call our Farragut emergency plumbing line; our dispatcher will send a certified technician and guide you through any other immediate safety steps while help is on the way.
How fast can your emergency plumbers get to my property in Farragut, and are you really available 24/7?
Yes—our sewer-backup response team is on call day and night, including weekends and holidays. Because we station fully stocked service vehicles in and around Farragut, our average arrival time is 30–60 minutes from the moment you approve the dispatch. We’ll keep you updated by text or phone so you know exactly when to expect us.
What usually causes sewer backups, and is there anything I can do to prevent them?
Common causes include tree-root intrusion, grease and paper clogs, collapsed or bellied sewer pipes, heavy rain that overwhelms municipal lines, and items such as wipes, feminine products, or toys flushed down toilets. Prevention tips: schedule a camera inspection every 1–2 years, have roots cleared and pipes hydro-jetted as needed, dispose of grease and food scraps in the trash, install a backwater (check) valve, and consider upgrading old clay or Orangeburg pipe to modern PVC.
Will my homeowners insurance cover the cost of repairing a sewer backup?
Standard homeowners policies typically exclude damage caused by sewer backups unless you’ve purchased an optional sewer-backup or water-backup endorsement. These riders are inexpensive (often $50–$150 per year) and can cover cleanup, repairs, and damaged belongings. After we complete emergency service, we can supply detailed invoices and photographs to help you file a claim with your insurer.
How much does emergency sewer-backup service cost in Farragut?
Minor backups cleared by snaking or augering can run $350–$600. Severe obstructions that require hydro-jetting, camera inspection, or a spot repair generally range from $750–$2,500. If the main sewer line is collapsed and needs excavation or pipe-bursting replacement, costs may exceed $5,000. We provide up-front pricing before work begins, honor the quoted rate even for after-hours calls, and offer financing options for major repairs.