Frozen Lines
Frozen Lines | Emergency Plumbing | Plumbing | Farragut
When subfreezing temps hit Farragut, frozen pipes can turn a cozy night into a frantic scramble. HEP’s seasoned team arrives fast with steam-thaw technology, thermal imaging, and the parts to repair splits on the spot—saving drywall, flooring, and holiday plans alike. We’ve spent decades learning every twist of Knoxville–area plumbing, so we know exactly where ice loves to hide and how to chase it out before it bursts your budget.
Whether you’re ankle-deep in meltwater at midnight or simply worried about that ominous silence in the lines, our emergency plumbing service is only one call away. Expect real humans answering 24/7, transparent pricing before the wrench turns, and workmanship backed by industry-leading warranties. Don’t let winter dictate your comfort; let HEP thaw the chaos and get your water flowing again today.
FAQs
What are the most common signs that my plumbing lines are frozen?
Typical warning signs include little or no water coming from a faucet, visible frost on an exposed section of pipe, unusual clanking or banging noises when you turn on a fixture, and sudden drops in water pressure throughout the home. If you notice any of these while temperatures are below freezing in Farragut, assume the line is frozen and call us immediately.
What should I do first if I think a pipe has frozen or burst?
Turn off the home’s main water shut-off valve to stop additional water from entering the plumbing system, then open the affected faucet(s) to relieve pressure. Avoid using open flames or space heaters directly on pipes; they can cause thermal shock and pipe damage. Once the water is off and pressure is relieved, call our 24/7 emergency line so a licensed technician can be dispatched to your Farragut address right away.
How quickly can your emergency plumbers reach my property in Farragut?
Because our teams are based in and around Knox County, we can usually arrive anywhere in Farragut within 60 minutes—often faster during normal traffic conditions. Our technicians are on call 24 hours a day, 365 days a year, so you’re never left waiting when sub-freezing temperatures threaten your plumbing.
Will a frozen pipe always burst, and what damage could that cause?
Not every frozen pipe bursts, but the risk climbs rapidly the longer ice blocks the line and expands. Water trapped behind the ice plug can create pressures of more than 2,000 psi, easily splitting copper, PEX, or PVC. A burst line can release hundreds of gallons per hour, flooding walls, ceilings, and floors, and leading to mold growth, structural damage, and expensive repairs. Acting quickly is the best defense.
How do your technicians safely thaw frozen pipes?
We first inspect the system to locate ice plugs with thermal imaging or infrared thermometers. After confirming the pipe’s condition, we gradually warm it using UL-listed electric pipe-thawing equipment, heat cables, or hot-air devices that control temperature to prevent sudden expansion. We never use open flames. Once water flow is restored, we check for hidden cracks, repair weak joints, and restore water pressure carefully to avoid additional stress on the line.
What preventative steps can I take to stop pipes from freezing again in Farragut winters?
• Keep indoor thermostats at 55°F or higher, even when away. • Open cabinet doors under sinks to circulate warm air around supply lines. • Let a pencil-thin stream of water drip from the highest and furthest fixture during extreme cold snaps. • Install pipe insulation or UL-approved heat tape on vulnerable pipes in crawl spaces, exterior walls, and unheated garages. • Seal gaps where cold air enters (around hose bibbs, vents, and wiring). • Schedule an annual plumbing inspection; our Farragut technicians can identify and insulate risk areas before temperatures drop.