- HEP Plumbing
- Transparent Upfront Pricing

Transparent Upfront Pricing
Transparent Upfront Pricing | Tankless Water Heater Install | Plumbing | Evensville
Hot water should flow instantly, stay steady, and never spike your energy bill. When Evensville homeowners call HEP for tankless water heater install, they get more than cutting-edge equipment—they get a local team that shows up on time, walks through every option in plain English, and treats their home with the care it deserves. From removing the old tank to optimizing venting and gas lines, our licensed plumbers handle the entire project so you can start enjoying endless, energy-smart hot water right away.
With HEP’s transparent upfront pricing, you’ll know the exact cost before any work begins—no hidden fees, no last-minute add-ons, and no awkward surprises when the job is done. We back every installation with a satisfaction guarantee and 24/7 support, so if you ever need us, help is just a phone call away. Discover why your neighbors in Evensville trust HEP to turn a routine upgrade into a worry-free experience.
FAQs
What does your transparent upfront price include for a tankless water heater installation in Evensville?
Our quote is all-inclusive. It covers the new tankless water heater, any required venting or gas/electrical adapters, removal and recycling of your old water heater, labor, travel, local Evensville permit fees, and a final safety/efficiency check. You see the full price in writing before we begin so you know exactly what you’re paying for—no surprises on the invoice.
Will the price ever change after work starts?
Only if you decide to add services. We perform a free on-site assessment first, so we know the condition of your plumbing, gas line, and electrical supply. If something outside the original scope is discovered—such as a code-required gas line upsizing—we show you the cost and get written approval before proceeding. If you decline, you owe nothing beyond the original quote. That’s our transparent pricing guarantee.
How long does a tankless water heater installation take and will I be without hot water?
Most residential installs in Evensville are completed in one day. We typically arrive between 8–9 a.m., shut off water and gas/electric for 2–3 hours while we remove the old unit and mount the new one, and have hot water flowing again by late afternoon. For larger homes needing multiple units, it can extend to a second day, but we’ll tell you in advance so you can plan accordingly.
Do I need special permits or inspections in Evensville, and who handles them?
Yes. The City of Evensville requires a plumbing/mechanical permit and a final inspection for any water heater replacement. Our team pulls the permit for you, schedules the inspector, and is present during the inspection. Permit fees are already built into our upfront price, saving you extra paperwork and unexpected costs.
How do I know which size or model of tankless heater is right for my home?
During the free assessment, we calculate your household’s peak hot-water demand by counting fixtures and appliances and measuring incoming water temperature. Using that data, we recommend a unit with the proper gallons-per-minute (GPM) rating and energy source (natural gas, propane, or electric). We’ll present at least two model options—budget-friendly and high-efficiency—along with expected energy savings so you can make an informed choice.
What warranties and post-installation support do you provide?
Every tankless heater we install carries the manufacturer’s warranty—usually 10–15 years on the heat exchanger and 5-7 years on parts. Our workmanship is further backed by a 2-year labor warranty: if any installation-related issue arises, we fix it at no charge. We also offer optional annual maintenance plans that include descaling, performance checks, and priority scheduling to keep your system running at peak efficiency.