Licensed Technicians
Licensed Technicians | Tank Water Heater | Plumbing | Evensville
Need hot water that never lets you down? HEP’s licensed technicians bring decades of know-how to every tank water heater we install, repair, or replace in Evensville. From diagnosing hidden leaks to fine-tuning temperature and pressure valves, our pros handle every detail with the care you expect from a neighbor. We arrive on time, protect your home with clean work areas, and back up our craftsmanship with transparent pricing and industry-leading warranties.
Whether you’re upgrading to a high-efficiency model or rescuing an aging unit from a surprise cold-water morning, we pair cutting-edge tools with small-town courtesy. Count on us for same-day service, honest advice about capacity and energy savings, and 24/7 emergency support when the unexpected strikes. With HEP on the job, you can relax and enjoy reliable hot water season after season—no drama, just comfort.
FAQs
What are the most common problems you see with tank water heaters in Evensville, and how do licensed technicians resolve them?
The issues we encounter most often are lack of hot water, temperature fluctuations, noisy operation, pilot-light or ignition failure, leaking relief valves, and tank corrosion. Our licensed plumbers begin with a full diagnostic: we check gas pressure or electrical continuity, inspect the anode rod, test thermostats, and examine venting. Minor fixes—such as replacing a thermocouple, thermostat, or heating element—are done on the spot from stocked service trucks. If we find sediment buildup, we drain and flush the tank and install a new anode rod. For leaks at fittings or valves, we reseal or replace the components to local plumbing code. When the tank itself is breached, we recommend replacement because repairs cannot be safely made.
How do I know whether to repair or replace my existing tank water heater?
Age, frequency of breakdowns, and efficiency are the key factors. Most glass-lined steel tanks last 8–12 years in Evensville’s water conditions. If your unit is near that age, has rust on the tank body, or shows signs of scale that reduce capacity, replacement is usually more economical than another repair. Conversely, if the heater is under eight years old and the problem is a replaceable part—thermostat, pilot assembly, or heating element—repair makes sense. Our technician will provide a cost-benefit analysis so you can make an informed decision on site.
Do I need a permit for a new or replacement water heater in Evensville, and can your company handle it?
Yes. Rhea County and the City of Evensville require a plumbing permit for any water-heater installation that involves connection to the potable water supply, gas line, or electrical system. This ensures that pressure-relief valves, venting, seismic strapping, and expansion tanks meet safety code. Our office pulls the permit, schedules the inspection with the local building department, and provides you with final approval documentation—no paperwork hassle for you.
What maintenance does a tank water heater need, and how often should it be done?
Annual maintenance is recommended. We drain a few gallons to check for excessive sediment, fully flush the tank to improve heat transfer, test the temperature-pressure relief (TPR) valve, inspect the anode rod, and verify thermostat calibration. Gas units also get a combustion-chamber cleaning and vent draft test. These steps prevent overheating, reduce energy consumption by up to 15 %, and can add three to five years to the service life of the heater.
Are there energy-efficient tank water heaters, and how can I choose the right size?
Absolutely. Today’s ENERGY STAR® gas and electric storage water heaters use high-density insulation, eco-mode thermostats, and improved heat traps. Some models integrate heat-pump technology for even greater savings. Sizing is determined by your household’s first-hour rating (FHR)—the gallons of hot water needed during peak use. Our technicians calculate FHR based on the number of bathrooms, appliances, and occupants, then recommend a 40-, 50-, or 75-gallon unit (or larger for small businesses). Properly sizing prevents running out of hot water and avoids the wasted energy of oversizing.
What affects the cost of a water-heater service call in Evensville, and do you offer upfront pricing?
Cost depends on three things: the nature of the work (repair vs. install), the parts required, and any code-mandated upgrades such as expansion tanks or drip pans. Travel time within Evensville is waived; we have a flat diagnostic fee that is credited toward the repair. After the assessment, we give you a line-item quote before any work begins—no hidden charges. For replacements, you receive a written proposal covering the heater, labor, permit, haul-away of the old unit, and one-year labor warranty. We also offer financing and accept major credit cards for budget flexibility.