- HEP Plumbing
- Flat-rate Pricing

Flat-rate Pricing
Flat-rate Pricing | Tank Water Heater | Plumbing | Evensville
Enjoy a steady stream of hot water without the surprise charges. HEP’s licensed plumbers arrive at your Evensville home fully stocked to repair, replace, or install your tank water heater, and you’ll know the exact cost before we lift a wrench. Our flat-rate menu means the price is based on the job—not on how long it takes—so even tricky installs or late-night emergencies stay affordable. No overtime fees, no hidden add-ons, just transparent service backed by industry-leading warranties.
From energy-saving recommendations to hauling away the old unit, we handle every detail with the friendly, small-town care Evensville families expect. Schedule today, and experience why neighbors keep HEP on speed-dial when their hot water runs cold.
FAQs
What does “flat-rate pricing” mean for your tank water heater services in Evensville?
Flat-rate pricing means you receive a guaranteed, all-inclusive price for the work before we begin. Whether we are replacing an old unit, upgrading capacity, or correcting code violations, the quoted amount covers the entire scope—labor, standard materials, disposal of the old heater, and taxes. You never pay extra for travel time, overtime, or unforeseen hiccups that don’t change the job description.
What is included in the flat rate for a tank water heater installation?
Our flat rate for Evensville customers covers: delivery of a new, high-quality tank water heater sized for your needs; removal and environmentally responsible disposal of the existing unit; all standard plumbing connections, dielectric unions, gas or electrical hookups, and temperature-pressure relief valve; basic expansion tank if required by code; startup, testing, and cleanup of the work area. Any non-standard upgrades—such as relocating the heater, extensive re-piping, or electrical panel work—are discussed and priced separately before we start.
How do I know what size tank water heater I need for my Evensville home?
During your free on-site assessment, our licensed plumber calculates peak-hour demand based on household size, number of bathrooms, and simultaneous appliance use. For example, a family of four with two full baths typically needs a 50-gallon unit, while larger families or homes with soaking tubs may require 75 gallons. We also consider fuel type, recovery rate, and available space to recommend an efficient model that keeps up with your lifestyle without wasting energy.
Are permits and inspections required, and are they covered in your flat rate?
Yes. Rhea County and the city of Evensville require a plumbing and, in many cases, an electrical or gas permit for water heater replacements. We handle the permitting process, schedule the inspection, and meet the inspector on-site. Standard permit fees are included in our flat rate, so you don’t have to worry about additional paperwork or surprise costs.
How long does a typical tank water heater installation take?
Most standard replacements are completed the same day in three to five hours. This timeline includes draining and removing the old tank, installing the new unit, bringing all connections up to current code, filling and purging the system, and verifying safe operation. If unexpected issues arise—such as corroded shut-off valves or venting corrections—we inform you immediately, but our flat rate remains unchanged unless the project scope changes at your request.
What warranties and post-installation support do you provide?
Every tank water heater we install comes with the manufacturer’s full tank and parts warranty—typically 6, 9, or 12 years. In addition, we back our workmanship with a 1-year labor guarantee covering leaks, connection failures, or installation-related issues. After installation, you’ll receive maintenance tips and reminders for annual flushing. Should you need service, our Evensville team offers priority scheduling and transparent, flat-rate repair pricing as well.