Water Heater
Water Heater | Emergency Plumbing | Plumbing | Evensville
When your water heater sputters out on a frosty Evensville morning, every minute without hot water feels like an hour. That’s when HEP steps in, delivering rapid-response emergency plumbing that gets your household back to comfort fast. Our licensed technicians arrive with fully stocked trucks, diagnose issues on the spot, and can repair or replace tank, tankless, and hybrid systems the very same visit—all while treating your home with the respect it deserves.
Customers choose HEP because we blend small-town courtesy with cutting-edge know-how: upfront pricing, energy-efficient options, and warranties that safeguard your investment for years. Whether your unit is leaking, refusing to ignite, or emitting rusty water, you can call day or night and talk to a real local dispatcher who will send help immediately. Trust HEP’s water heater specialists to restore your hot water, your routine, and your peace of mind—24/7, 365.
FAQs
What situations are considered a water-heater emergency in Evensville?
Any condition that threatens safety, property, or uninterrupted hot-water supply is classified as an emergency. Typical examples include a leaking tank, burst relief valve, no hot water in winter, sparking or smoking electrical elements, gas smells around the heater, or water pooling near the unit that could flood floors or crawl spaces. If you notice any of these signs, shut off the water and energy source (gas or electricity) and call us immediately.
How fast can your emergency plumber get to my home or business in Evensville?
We have a dedicated after-hours dispatch team that routes the closest on-call technician to your address as soon as you confirm the service request. Most Evensville locations are reached within 60–90 minutes, and many in-town calls are answered in under an hour. Our vans stay stocked with common water-heater parts so we can start repairs the moment we arrive.
What should I do while waiting for the emergency plumber?
1) Turn off the cold-water inlet on top of the heater to stop continued flooding. 2) If you have a gas unit, close the gas shut-off valve; for electric units, flip the breaker to the OFF position. 3) Mop up standing water or place towels to protect floors. 4) Do NOT attempt to open the tank or replace parts yourself—steam and scalding water can cause severe burns. 5) Keep children and pets away from the area and have clear access for the technician.
Do you repair and replace both gas and electric water heaters, including tankless models?
Yes. Our licensed plumbers are trained on the latest gas, electric, hybrid, and tankless systems from all major manufacturers. Whether your unit is a 40-gallon atmospheric gas model, an electric heat-pump heater, or a high-efficiency tankless, we can diagnose issues, carry OEM-approved parts, and perform code-compliant repairs or full replacements in a single visit whenever possible.
Can you replace my water heater the same day if it cannot be repaired?
In most emergency cases, yes. If your tank has ruptured, corroded beyond repair, or failed due to age, we’ll present replacement options on the spot. Our warehouse keeps a full stock of the most popular sizes (30-, 40-, 50-, and 75-gallon) and venting configurations, and our trucks are equipped to haul away the old heater. Permits and code inspections for Evensville are handled in-house so you regain hot water quickly and safely.
How much does emergency water-heater service cost, and will I know the price up front?
Our emergency diagnostic fee is quoted when you call; it covers travel, initial inspection, and safety checks. After diagnosis, the technician provides a flat-rate price for repair or replacement before any work begins—no hidden trip, material, or overtime surcharges. We accept major credit cards, cash, and offer financing options on new heaters. Seniors, military personnel, and first responders in Evensville receive a 5 % discount on labor.