Catastrophic Leaks

Catastrophic Leaks | Emergency Plumbing | Plumbing | Evensville

When a pipe bursts at midnight or a water heater lets loose just before dawn, every second counts. HEP’s catastrophic leaks team races across Evensville with fully stocked trucks, advanced leak-detection tech, and the kind of skill that only comes from years of handling the worst water disasters. We isolate the break, stop the rush, and restore your plumbing—often before the floor has time to soak through—so you can get back to life, not damage control.

Our licensed specialists are on call 24/7 for emergency plumbing, arriving with a calm focus that turns chaos into swift solutions. Transparent pricing, genuine courtesy, and meticulous cleanup are standard; saving your home from structural damage is the mission. When water strikes without warning, call HEP and watch the catastrophe become nothing more than a contained memory.

FAQs

What is considered a “catastrophic leak,” and when should I call an emergency plumber in Evansville?

A catastrophic leak is any sudden, uncontrolled release of water or sewage that threatens to flood living areas, damage structural components, or create health hazards. Examples include burst supply lines, broken water heaters, ruptured main drains, or slab leaks that surface indoors. If water is pooling rapidly, walls or ceilings are bulging, or you have lost water pressure entirely, shut off your main water valve and call our 24-hour emergency line immediately.

What steps should I take right after discovering a major leak before the plumber arrives?

1) Turn off your home’s main water shut-off valve—usually located near the meter or where the main line enters the house. 2) If the leak is from a water heater or appliance, also switch off the unit’s dedicated shut-off. 3) Cut electrical power to affected areas if water is approaching outlets or appliances. 4) Open nearby faucets to relieve system pressure. 5) Move valuables, electronics, and furniture out of harm’s way. 6) Place towels or buckets to contain seepage. These actions limit damage until our Evansville emergency team arrives.

How quickly can your emergency plumbing team reach my property in Evansville?

We maintain on-call technicians throughout Vanderburgh County and average 30–60 minutes from the moment your call is dispatched. Travel time can vary with weather or traffic, but you will receive a real-time ETA and text updates. Our trucks are fully stocked so repairs can begin the moment we arrive.

Are your catastrophic leak services truly available 24/7, even on weekends and holidays?

Yes. Catastrophic leaks do not wait for business hours, so neither do we. Our dispatch center is staffed around the clock, and licensed plumbers rotate holiday and overnight shifts. Whether it’s 3 a.m. on a Saturday or Christmas Day, you will reach a live operator who can send a technician immediately.

Will my homeowner’s insurance pay for emergency leak repairs and water damage restoration?

Most standard policies cover “sudden and accidental” water damage, which includes burst pipes and other catastrophic leaks. Insurance usually pays for access, repair of the failed pipe, and restoration of damaged walls, floors, and belongings—minus your deductible. We photograph damage, provide detailed invoices, and can work directly with your adjuster to streamline the claim. Preventable or long-term leaks may be excluded, so contact your insurer promptly for confirmation.

What can I do to prevent catastrophic leaks in the future?

• Schedule annual plumbing inspections to catch corrosion, loose fittings, and failing water heaters. • Replace supply hoses on washing machines and dishwashers every 5–7 years with braided stainless models. • Install a whole-home leak detection and automatic shut-off system; we can recommend brands suited to Evansville’s water quality. • Keep indoor pipes insulated and garage doors closed in winter to prevent freezing and bursting. • Know the location of your main shut-off valve and test it twice a year so it turns easily during an emergency.