- HEP Plumbing
- Backflow Testing

Backflow Testing
Backflow Testing | Commercial Plumbing | Plumbing | Etowah
When Etowah businesses need reliable backflow testing, they call on HEP because we treat water safety like your reputation depends on it—because it does. Our certified technicians arrive on schedule, document every valve and pressure reading, and file the required reports with local authorities so you stay in full compliance. From restaurants on Tennessee Avenue to manufacturing plants near the Hiwassee, we protect your potable lines from contamination and keep your operations flowing without interruption.
HEP’s expertise in commercial plumbing extends far beyond annual testing. If a device fails, we stock the right assemblies for immediate replacement, and our GPS-tracked fleet can be dispatched 24/7 to tackle unexpected cross-connection or slab-leak emergencies. With transparent pricing, digital inspection records, and a workmanship guarantee that backs every wrench turn, you get the peace of mind that only a hometown team with big-city capabilities can deliver.
FAQs
What is backflow and why is testing required for commercial properties in Etowah?
Backflow is the unwanted reversal of water flow that can allow contaminated water, chemicals, or waste to enter the potable water supply. Etowah, like the rest of Tennessee, follows state plumbing codes and local ordinances that require annual testing of backflow prevention assemblies on commercial properties to protect public health and keep the municipal water system safe.
How often does my Etowah commercial property need backflow testing?
Etowah’s water authority mandates that every commercial property with a backflow prevention device have it tested and certified at least once per year. Some high-hazard sites—such as food-processing facilities, medical offices, and industrial plants—may be required to test twice a year or whenever the assembly is repaired, replaced, or relocated.
What does the backflow testing process involve?
A state-certified backflow tester will shut off downstream valves, attach calibrated test gauges to the assembly, and measure differential pressure across each check valve or relief port. We verify that shut-off valves hold tight, confirm proper operation of check valves, and ensure the relief valve opens at the correct pressure. The entire procedure usually takes 20–40 minutes per device, and water service is interrupted only briefly.
Are you certified to file the required paperwork with Etowah's water authority?
Yes. Our technicians hold current Tennessee backflow tester certifications and our company is registered with Etowah Utilities. After each test we complete the official test report, submit it electronically to the city’s cross-connection control office, and provide you with a copy for your records—helping you stay fully compliant without extra effort.
What happens if my backflow prevention device fails the test?
If the assembly does not pass, we will explain the cause, present a repair quote, and obtain your approval before performing any work. Common fixes include cleaning or replacing check valve springs, poppets, and rubber seals. After repairs, we retest the device immediately and file the passing results with the city so your compliance status is restored the same day.
How can I schedule backflow testing for my commercial facility and what should I expect in terms of downtime?
Simply call our office or book online; we offer flexible appointments, including early-morning and after-hours slots to minimize disruption. Most tests take less than an hour, and water is typically off for no more than 10–15 minutes per device. We coordinate with your maintenance staff to ensure critical equipment, fire sprinklers, or production lines are not affected.