- HEP Plumbing
- Softening Systems

Softening Systems
Softening Systems | Water Purification | Plumbing | Estill Springs
Imagine turning on your tap in Estill Springs and always being greeted by crystal-clear, great-tasting water. HEP’s expert plumbers design and install advanced softening systems that strip away minerals, odors, and contaminants before they ever reach your glass. Whether you’re battling stubborn hard-water stains or simply want to protect your pipes and appliances, our tailored solutions let you enjoy smoother skin, brighter laundry, and longer-lasting fixtures—all while lowering energy costs.
From the first complimentary water test to final installation and ongoing maintenance, we guide you through every step of water purification with friendly, hometown service and proven big-city technology. Join the many neighbors who already trust HEP to keep their families healthy and their homes running flawlessly; schedule your free consultation today and feel the difference in every drop.
FAQs
How hard is the water in Estill Springs, and why should I consider a softening system?
Municipal and well-water tests in Estill Springs typically show hardness levels of 8–12 grains per gallon (gpg), which is classified as "hard." Elevated calcium and magnesium cause scale on plumbing fixtures, water heaters, and appliances, shorten equipment life, and leave spots on dishes and shower doors. A softening system removes these hardness minerals, protecting your plumbing, lowering energy costs, and improving the feel and cleaning efficiency of the water throughout your home.
How does a water softener actually work?
Our systems use an ion-exchange process. Water passes through a bed of food-grade resin beads that are saturated with sodium (or sometimes potassium) ions. As the hard water flows through, the resin grabs calcium and magnesium ions and releases an equal number of sodium ions, effectively softening the water. When the resin is saturated with hardness minerals, the control valve triggers an automatic regeneration cycle that flushes the beads with a brine solution from the salt tank, restoring their softening capacity.
Will a softener remove contaminants like chlorine, iron, or bacteria too?
A standard softener is designed specifically for hardness minerals and does not target chlorine, iron above 2 ppm, sulfur odors, sediment, or microbiological contaminants. For a complete solution, we offer combination systems that pair the softener with carbon filtration, iron filters, or reverse-osmosis (RO) units. During our free on-site water analysis, we test for additional contaminants and recommend the proper mix of softening and purification technology to meet Estill Springs water-quality standards and your household needs.
What is involved in installing a softening and purification system, and how long does it take?
After the water analysis and equipment sizing, our licensed Estill Springs plumbers schedule a convenient install appointment. We cut into the main service line, install a bypass loop, plumb the softener and any pre-filters, run a drain line to an approved receptor, and program the control valve. Most residential jobs take 2–4 hours. We handle any required permits and test the system before leaving, so you have soft, purified water the same day.
How much maintenance will I have to do once the system is installed?
Routine care is minimal. 1) Keep the brine tank at least one-quarter full of high-purity salt pellets, usually a 40-lb. bag every 4–6 weeks for a family of four. 2) Replace any pre- or post-filters (e.g., carbon) every 6–12 months. 3) Schedule an annual service visit for resin bed cleaning, valve inspection, and sanitization. We offer affordable service plans that include salt delivery and filter changes, so you can enjoy trouble-free operation year-round.
What will a softening and purification system cost, and will it save me money?
Complete residential systems in Estill Springs start around $1,200 for a basic 32,000-grain softener and can run up to $2,900 for larger units with integrated carbon or RO filtration. Operating costs average $5–$12 per month for salt and about 40–60 gallons of regeneration water. Most homeowners see payback within 3–5 years through longer appliance life, up to 30 % lower energy bills for hot-water heating, and as much as 50 % less spending on soaps, detergents, and cleaning supplies.