- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Toilet Upgrades and Replacements | Plumbing | Estill Springs
When a wobble, leak, or outdated style tells you it’s time for something better, HEP’s transparent pricing makes the choice easy. Our Estill Springs team gives you an upfront written quote before we ever pick up a wrench, so you know exactly what your new fixture and professional installation will cost—no trip‐fee surprises, no mystery add-ons, just honest hometown service from licensed plumbers who show up on time.
From water-saving dual-flush models to comfort-height options and smart–bidet seats, we handle every step of toilet upgrades and replacements with precision and respect for your home. We haul away the old unit, protect your floors, test every connection, and leave the bathroom spotless—backed by our workmanship guarantee and a customer-service line that answers 24/7. Book today and enjoy a bathroom that looks better, works better, and uses less water the very first flush.
FAQs
What does “transparent pricing” mean for toilet upgrades and replacements?
Transparent pricing means you know the exact cost of your toilet upgrade or replacement before any work begins. We provide a written, itemized quote that lists labor, materials, disposal fees, and taxes. There are no hidden charges, up-selling games, or surprise add-ons once the job starts—if an unforeseen issue arises (such as damaged flange or supply line), we pause work, show you the problem, and quote the additional cost in writing first.
How much does a standard toilet replacement cost in Estill Springs?
For a straightforward swap of an existing two-piece toilet with a comparable model, prices start at $389 total. This includes removal and environmentally responsible disposal of the old unit, a new wax ring or rubber seal, new mounting bolts, supply line inspection, installation, and testing. Upgrades to comfort-height or skirted models, or adding water-saving dual-flush technology, typically range from $489–$749 depending on the brand you choose.
Are there additional fees beyond the quoted price?
No. Our quote covers all labor, standard parts, and cleanup. The only time a price changes is if we uncover a concealed issue such as sub-floor rot, corroded shut-off valves, or code-deficient plumbing. In those rare cases we document the condition with photos, provide a menu of repair options with flat prices, and proceed only with your written approval.
How soon can you replace my toilet once I approve the quote?
For in-stock toilets, we can usually schedule the job within 24–48 hours. If you select a special-order model or color, lead times average 5–7 business days. Installation itself normally takes 1–2 hours, and we always perform a full operational test and leave the bathroom spotless before we depart.
Do you offer water-efficient or ADA-compliant toilet options?
Yes. We carry WaterSense-certified 1.28 gpf and 1.0 gpf high-efficiency toilets, as well as dual-flush models for maximum savings. For accessibility, we stock comfort-height (16–17″ bowl height) and fully ADA-compliant units with lever or push-button flush. Our team can help you compare flush performance, bowl shapes, and rebate eligibility with the TUA utility in Estill Springs.
What kind of warranty or service guarantee do you provide?
All toilet installations come with a 2-year labor warranty and the manufacturer’s parts warranty (usually 5–10 years on ceramics and 1 year on mechanical parts). If you experience leaks, rocking, or flush issues within the labor warranty period, we return at no charge. We also guarantee that every installation passes current Tennessee plumbing code and local Estill Springs inspection standards.