- HEP Plumbing
- Water Chemistry

Water Chemistry
Water Chemistry | Water Purification | Plumbing | Erwin
Whether you’re filling a glass at the kitchen sink, feeding your boiler, or safeguarding delicate lab equipment, HEP delivers crystal-clear confidence with our water purification expertise right here in Erwin. Our certified plumbers pair precise water chemistry testing with advanced filtration, softening, reverse-osmosis, and UV technologies, eliminating hardness minerals, chlorine taste, heavy metals, and microbial contaminants before they ever reach your tap.
From first phone call to post-installation checkup, we handle everything: tailored system design, seamless plumbing integration, and ongoing maintenance programs that keep your water—and your investment—running pure for years. Enjoy fresher flavor, longer-lasting appliances, and the peace of mind that comes from having Erwin’s most trusted water pros always on call.
FAQs
What common water quality issues do Erwin homeowners face and how can purification systems help?
Erwin’s municipal and well-water sources often contain elevated hardness minerals (calcium and magnesium), trace iron, and occasional sediment from aging distribution lines. A properly sized whole-house treatment train—typically a sediment pre-filter, a water softener, and an activated-carbon or catalytic carbon filter—removes particles down to 5 µm, exchanges hardness ions for sodium or potassium, and reduces chlorine, chloramines, metals, and musty taste or odor. This improves appliance longevity, prevents scale buildup, and delivers clearer, better-tasting water at every tap.
Is my water safe to drink straight from the tap, or do I really need additional filtration?
Erwin’s municipal supply meets federal safety standards, but those standards allow small amounts of chlorine disinfection by-products, lead (from in-home plumbing), volatile organic compounds (VOCs), and agricultural runoff residues. A point-of-use reverse osmosis (RO) or under-sink carbon block filter provides another layer of protection by removing 95–99 % of total dissolved solids, lead, PFAS, and most pharmaceuticals that regulations do not yet require utilities to test for. Therefore, while tap water is legally potable, supplemental filtration ensures higher purity and better taste.
How hard is Erwin’s water, and what problems does hardness cause in plumbing systems?
Source tests in Erwin typically show hardness levels between 8 and 14 grains per gallon (≈140–240 mg/L as CaCO₃), classifying it as moderately to very hard. Hard water forms scale on heating elements, water heaters, and inside pipes, which reduces energy efficiency and flow. It also causes soap scum on fixtures, dull laundry, and dry skin. Installing an ion-exchange water softener or salt-free conditioner prevents scale formation and cuts cleaning and maintenance costs.
What maintenance do home purification systems require to stay effective?
Maintenance frequency depends on water usage and chemistry, but most Erwin homeowners should replace sediment filters every 3–6 months, carbon filters every 6–12 months, and RO membranes every 2–3 years. Water softener brine tanks need periodic salt refills and an annual system sanitization. Many dealers offer service contracts that include on-site water testing, valve programming updates, resin bed cleaning, and leak inspections to keep systems operating at peak efficiency.
Will a purification system increase my household’s utility bills?
Whole-house softeners add only about 2–3 kWh per month for regeneration and 30–50 gallons of wastewater per cycle, which is modest compared with the energy savings from preventing scale in water heaters. RO units typically waste 3–4 gallons of water for every gallon produced, but installing a permeate pump or high-efficiency RO reduces this ratio to 1:1. Overall, most families see negligible net utility cost changes and may save money through longer appliance life and detergent reductions.
How do I know which purification technologies are right for my home in Erwin?
Start with a comprehensive water analysis measuring pH, hardness, iron, manganese, chlorine, TDS, and any site-specific contaminants such as nitrates or PFAS. A certified water-treatment specialist will match results to equipment: softeners for hardness, catalytic carbon for chlorine/chloramine, KDF media for heavy metals, UV or RO for microbiological or broad-spectrum contaminant removal. They will also size the system based on household flow rate and peak demand to ensure consistent pressure and performance.