- HEP Plumbing
- High-efficiency Models

High-efficiency Models
High-efficiency Models | Toilet Upgrades and Replacements | Plumbing | Erwin
Is your old commode guzzling gallons and driving up the water bill? HEP’s licensed plumbers in Erwin specialize in high-efficiency toilets that slash consumption without sacrificing power. From sleek one-piece designs to dual-flush systems, we carry models that can save thousands of gallons a year, lower utility costs, and add a fresh look to any bath. You pick the style and comfort level; we handle everything from hauling away the outdated unit to fine-tuning the new one for flawless performance.
Our team makes toilet upgrades and replacements simple and stress-free. We arrive on time, protect your flooring, and test every seal and flush so you’re confident the job’s done right. Need help navigating manufacturer rebates or local codes? We’ve got you covered there, too. Trust HEP to deliver cleaner lines, cleaner water use, and a cleaner install—backed by a satisfaction guarantee that’s as solid as our plumbing.
FAQs
What counts as a high-efficiency toilet and how much water can I expect to save?
A high-efficiency toilet (HET) is any model that uses 1.28 gallons per flush (gpf) or less and carries the EPA WaterSense label. Older toilets installed before 1994 often use 3.5–5 gpf, so replacing one of those with an HET can reduce toilet water use by 20-60 %. For a typical Erwin household this equals 11,000–13,000 gallons a year—enough to noticeably lower your water and sewer bills while conserving a precious resource.
Are rebates or incentives available in Erwin for upgrading to a high-efficiency toilet?
Yes. Tennessee’s statewide WaterSense Rebate Program periodically offers $50–$100 per qualifying toilet, and Erwin Utilities has matched those funds during past promotion periods. Availability can vary, so we handle the paperwork for you and confirm current offers before scheduling your installation. Even without a rebate, most customers recover the cost difference through utility-bill savings in 2-3 years.
How long will my toilet replacement take and will my bathroom be unusable during that time?
A standard replacement usually takes 2–3 hours from shut-off to final cleanup. Your bathroom’s water supply is turned off for only about 30 minutes; the remainder of the time is spent leveling the flange, installing the new wax or rubber seal, anchoring the toilet, testing for leaks, and caulking. Once we leave, the toilet is ready for immediate use, and the rest of the bathroom remains fully accessible except for that brief shut-off period.
Do high-efficiency toilets flush as effectively as older, higher-flow models?
Absolutely. Modern HETs are engineered with larger glazed trapways, precision rim holes, and pressurized or dual-flushing technology that delivers a powerful, reliable flush while using less water. All models we install carry a MaP (Maximum Performance) rating of at least 800 g—meaning they can clear 800 g of solid waste in a single flush—well above everyday household needs.
Will a high-efficiency toilet require more maintenance?
Routine care is virtually the same. You’ll still want to avoid in-tank cleaners that can degrade seals, and you may need to replace a flapper or fill valve every 5-7 years—just as with a standard toilet. Because HETs use less water, mineral buildup can show sooner in hard-water areas, but Erwin’s water hardness is moderate and a quick vinegar soak during regular cleaning prevents issues.
What happens to my old toilet after you remove it?
We haul away the existing fixture at no extra charge. If it’s porcelain, we deliver it to a regional recycler that crushes the material for road-bed aggregate or new tile—keeping hundreds of pounds out of the landfill. Any plastic or metal parts are separated and recycled accordingly, so your upgrade is environmentally responsible from start to finish.