- HEP Plumbing
- Complete Replacements

Complete Replacements
Complete Replacements | Toilet Upgrades and Replacements | Plumbing | Erwin
Is your Erwin bathroom stuck in the past with a leaky, inefficient throne? HEP’s licensed plumbers specialize in toilet upgrades and replacements that deliver whisper-quiet flushes, lower water bills, and a fresh, modern look. We remove the old unit, inspect your plumbing for hidden issues, and install a top-quality model that perfectly matches your space—often in just one visit—so you can get back to comfort without the mess or stress.
Whether you’re chasing sustainability with a high-efficiency dual-flush or craving spa-level comfort with a soft-close seat and sleek skirted base, our team has you covered. Every project comes with upfront pricing, industry-leading warranties, and the friendly, down-home service Erwin homeowners have trusted for decades. Ready for a bathroom upgrade that pays for itself? Schedule your toilet upgrades and replacements with HEP today and feel the difference every time you flush.
FAQs
How do I know when my toilet needs a complete replacement instead of another repair?
Several warning signs point to replacement rather than repair: repeated clogs or overflows, cracks in the porcelain bowl or tank, moisture around the base, wobbling even after bolt tightening, phantom flushes or constantly running water that new parts don’t fix, and mounting water-bill increases caused by an older 3.5-gpf or 5-gpf model. If your toilet is more than 20 years old, upgrading to a modern 1.28-gpf or dual-flush unit can cut water use by up to 70 %. During our on-site inspection in Erwin we weigh repair costs against long-term savings and let you know when a full replacement is the smarter option.
What kinds of toilets can Complete Replacements Plumbing install for Erwin homeowners?
We install the full spectrum of residential and light-commercial toilets: standard gravity-flush, pressure-assist, chair-height (ADA/comfort-height) models, skirted one-piece units for easier cleaning, wall-hung carriers for contemporary remodels, and ultra-high-efficiency dual-flush toilets that meet EPA WaterSense criteria. Brands we commonly supply include Kohler, Toto, American Standard, Gerber and Mansfield, but we can source virtually any make or specialty fixture—including bidet-seat-ready bowls—through our distributor network.
How long will a typical toilet replacement appointment take?
Most straight swaps—removing the old unit, prepping the flange, installing a new wax or waxless seal, seating and leveling the new toilet, connecting the supply line, testing for leaks and hauling away debris—take 1.5 to 2 hours. If we discover flange damage, subfloor rot or the need to move the rough-in, expect an additional 1–3 hours. We schedule two-hour arrival windows anywhere in Erwin, and you’ll receive a text when the technician is en route.
Can you provide the toilet or should I buy one myself?
Either works. Many customers prefer that we supply the fixture because it comes with our workmanship guarantee, manufacturer’s warranty registration, and hassle-free delivery—no heavy boxes to haul in your car. We stock popular models in-house and can special-order within 1–3 business days. If you’ve already picked out a toilet from a home center, we’re glad to install it as long as it meets Tennessee plumbing code and the flange height is compatible.
What does a toilet replacement cost in the Erwin area and what factors influence price?
For a standard replacement using a quality WaterSense two-piece toilet, pricing typically falls between $475 and $725, which includes the fixture, new supply line, wax seal, professional labor and old-toilet disposal. Costs rise for pressure-assist, skirted one-piece, smart/bidet toilets, rough-in relocations, flange or subfloor repairs, and attic or basement installations that demand pump systems. We give written, upfront estimates after an inspection—no surprise add-ons—and we accept major credit cards, cash, or 0 % six-month financing on approved credit.
Do you handle old-toilet disposal and ensure everything meets local code?
Yes. Our licensed and insured plumbers remove and recycle or dispose of your old toilet in accordance with Unicoi County regulations. We pull any required permits and install the new fixture following the 2018 International Plumbing Code adopted by Tennessee, including proper venting, backflow prevention and minimum clearance requirements. Before leaving, we perform a dye test for leaks, caulk the base neatly, verify flush performance and provide you with a written labor warranty good for two years.