Background-checked Plumbers
Background-checked Plumbers | Tankless Water Heater Install | Plumbing | Erwin
When Erwin homeowners want reliable hot water without the bulky tank, they turn to HEP’s background-checked plumbers. Our licensed technicians arrive on time, respect your home, and handle every detail of a tankless water heater install—from safely removing the old unit to calibrating the new, energy-saving system for peak performance. With endless hot water, lower utility bills, and space-saving convenience, upgrading has never felt so effortless.
Backed by transparent pricing and a 100% satisfaction guarantee, HEP delivers the hometown service you deserve. Call today, and discover why your neighbors trust our courteous pros for clean workmanship, honest advice, and year-round comfort at the tap.
FAQs
Why should I consider a tankless water heater instead of a conventional tank unit for my home in Erwin?
Tankless (on-demand) water heaters heat water only when it’s needed, eliminating standby energy loss from a storage tank. Homeowners in Erwin often see utility-bill savings of 20–40 %, enjoy an endless supply of hot water, free up floor space, and benefit from units that typically last 18–20 years—almost twice as long as a tank. Because energy rates in the region can fluctuate with seasonal demand, the long-term efficiency gains of a tankless system can make a noticeable difference in annual household expenses.
Are your Erwin plumbers really background-checked and properly licensed?
Yes. Every plumber we dispatch has cleared a nationwide criminal background check, drug screening, and motor-vehicle record review. In addition, each technician holds a current Tennessee (or North Carolina, if you are on that side of town) state plumbing license and has completed manufacturer-specific training for all major tankless brands—such as Rinnai, Navien, and Rheem. Copies of credentials are available upon request, and our uniformed team members arrive in clearly marked service vehicles for your peace of mind.
How long does it take to install a new tankless water heater?
Most single-family installations in Erwin are completed in 4–6 hours. This time frame includes removing the old tank, mounting the new unit, running new venting, connecting water, gas, or electrical lines, performing leak tests, and programming the controls. If your home needs gas-line upsizing, electrical upgrades, or significant vent rerouting, the project may extend to a full day. We provide a precise timeline after an on-site evaluation so you know exactly what to expect.
Will my existing gas line or electrical service handle a tankless water heater?
It depends on the model and your home’s infrastructure. High-efficiency gas tankless units usually require a ¾-inch gas line and Category III or IV stainless-steel venting, while electric models may need a 120- to 200-amp service panel and dedicated 240-V breakers. During your free in-home consultation, our technician measures gas pressure, wire gauge, and panel capacity to determine whether upgrades are necessary. Any required modifications are itemized in your written estimate so there are no surprises on installation day.
What maintenance will my new tankless unit need, and do you provide it?
Tankless heaters should be descaled (flushed with a vinegar or citric-acid solution) annually in areas with medium or hard water—Erwin’s municipal supply averages 4–6 gpg, so a yearly flush is ideal. The procedure removes mineral buildup, maintains energy efficiency, and preserves the heat exchanger’s warranty. We offer affordable maintenance plans that include the flush, cleaning the inlet filter, inspecting the vent, and updating firmware. Regular service takes about one hour and keeps your manufacturer warranty intact.
Are there rebates or incentives for installing an energy-efficient tankless water heater in Erwin?
Yes. Many homeowners qualify for the federal Energy Efficient Home Improvement Credit, which provides up to 30 % of the project cost (capped at $600 for a water heater) if the unit meets ENERGY STAR® criteria. Local utility companies such as BrightRidge and Erwin Utilities occasionally offer $50–$150 bill credits for high-efficiency gas appliances. We handle all paperwork, provide model numbers, and submit proof of installation so you can claim every available rebate or tax credit.