Water Heater
Water Heater | Tank Water Heater | Plumbing | Erwin
When your hot water runs cold in Erwin, you want a crew that shows up fast, fixes the problem right, and leaves you confident it will stay fixed. HEP’s licensed plumbers specialize in diagnosing, repairing, and replacing every make and model of tank water heater, from older electric units to today’s high-efficiency gas systems. We arrive with fully stocked trucks, transparent pricing, and the kind of hometown courtesy that has made us East Tennessee’s trusted choice for more than 20 years.
Whether you’re dealing with rusty water, rumbling noises, or a complete lack of hot water, our team can restore comfort the same day in most cases. Ready for an upgrade? We’ll size and install a new energy-saving unit that fits your family’s needs, haul away the old one, and back the job with industry-leading warranties. Call HEP today and feel the difference a truly local expert can make.
FAQs
How do I know if my tank water heater needs to be repaired or replaced?
Most standard tank water heaters last 8–12 years in Erwin’s climate. Warning signs that it may be time for replacement include rust-colored hot water, rumbling or popping noises, water pooling around the base, a noticeable drop in hot-water volume, or rising energy bills. A licensed plumber can perform a quick diagnostic to confirm whether a simple part replacement (such as an element or thermostat) will solve the problem or if a full unit replacement is the more economical long-term solution.
What size tank water heater should I choose for my home?
Sizing depends on the number of people and simultaneous hot-water activities. As a rule of thumb, a 30–40 gallon tank suits 1–2 people, 40–50 gallons covers most 3–4 person households, and 50–80 gallons is recommended for larger families or homes with oversize soaking tubs. We calculate the first-hour rating (FHR)—how many gallons the heater can deliver in one hour starting with a full tank—against your peak demand to recommend the most efficient model for your needs.
How long will installation take, and will my water be shut off all day?
A straightforward replacement in the same location usually takes 2–3 hours. Water is typically shut off for 60–90 minutes while we disconnect the old unit and tie in the new one. If the job involves relocating the heater, adding a drain pan, or bringing the installation up to current code (such as installing expansion tanks or seismic strapping), expect an additional hour or two. We schedule appointments with a two-hour arrival window and confirm everything in advance so you’re never without water longer than necessary.
Are energy-efficient or high-recovery tank water heaters available?
Yes. Today’s high-efficiency gas models with electronic ignition and improved insulation can cut water-heating costs by up to 15 %. Electric heat-pump hybrid units offer even greater savings—often 60 % or more—by extracting heat from the surrounding air. High-recovery gas models heat water faster, so you can use a smaller tank without running out. We’ll explain the upfront cost difference, available TVA or manufacturer rebates, and long-term savings so you can decide which option best fits your budget and comfort goals.
What routine maintenance does my tank water heater require in Erwin?
Mineral content in Erwin’s municipal water is moderate, so sediment can accumulate at the bottom of the tank over time, reducing efficiency and shortening the unit’s life. Flushing the tank once a year, checking the anode rod every 2–3 years, testing the temperature-pressure relief valve, and ensuring the thermostat is set around 120 °F are the key tasks. During our annual maintenance visit we handle all these items, inspect for gas or electrical safety issues, and verify that the expansion tank and venting are in good condition.
Do I need a permit or inspection for a new water heater in Erwin, and will you handle it?
Yes. The Town of Erwin and Unicoi County codes require a mechanical or plumbing permit any time a water heater is replaced or newly installed. After installation, a municipal inspector must verify that the temperature-pressure relief valve, venting, drain pan, bonding, and seismic strapping meet current code. As a licensed contractor we take care of the paperwork, pay the permit fee, schedule the inspection, and provide you with the final approval sticker for your records.