- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Garbage Disposal Repair | Plumbing | Erwin
When the hum of your kitchen suddenly stops or an unpleasant odor creeps up from the sink, HEP’s licensed plumbers are ready to swoop in with fast, frustration-free garbage disposal repair. We know every home in Erwin runs on its own rhythm, so we arrive on your schedule, equipped with the right tools to tackle jams, leaks, and motor failures on the first visit. From clearing stubborn clogs to replacing worn-out blades, we restore your sink’s silent superhero and leave your kitchen cleaner than we found it.
Homeowners trust HEP because our background-checked technicians pair small-town courtesy with big-city expertise. Up-front pricing means no surprises, and our workmanship warranty gives you lasting peace of mind. Whether you caught a spoon in the impeller or the unit simply won’t turn on, contact us today and rediscover the convenience of a fully functioning kitchen.
FAQs
What are the most common signs my garbage disposal needs professional repair?
Warning signs include persistent clogs, water backing up into the sink, a humming motor that will not spin the blades, repeated tripping of the reset button or your circuit breaker, grinding noises louder than normal, leaking beneath the sink, and foul odors that cleaning will not eliminate. If you notice one or more of these symptoms, it usually means there is a jam, worn-out bearings, failed seals, or an electrical issue that should be inspected by a licensed plumber.
Can I run my garbage disposal if its making a humming noise but not grinding?
No. A humming sound without blade movement usually indicates the flywheel is jammed or the motor capacitor has failed. Continuing to power the unit can burn out the motor. First, turn the disposal off, unplug or switch off the breaker, and never put your hand inside the chamber. If the hex key reset under the unit or the red reset button does not restore normal operation, call our licensed plumbers in Erwin. Well safely clear the obstruction, check electrical components, and prevent further damage.
Do your licensed plumbers service all brands and models of garbage disposals in Erwin?
Yes. Our team is fully licensed, insured, and factory-trained to diagnose and repair every major garbage disposal brand, including InSinkErator, Waste King, Moen, Whirlpool, GE, and Badger. Whether you have a basic 1/3-HP unit in a small apartment or a high-horsepower commercial grade model, we carry the specialized tools and OEM replacement parts needed to restore proper function quickly.
How soon can you get to my home in Erwin for garbage disposal repairs?
We offer same-day service throughout Erwin and the surrounding Unicoi County communities for most disposal emergencies. Call before noon, and well usually arrive within a 2-to-4-hour window. For after-hours leaks or electrical faults, our 24/7 emergency hotline connects you to an on-call plumber who can be dispatched immediately. We arrive in fully stocked service vans, so most repairs are completed during the first visit.
Is it better to repair or replace a malfunctioning garbage disposal?
Our licensed plumbers evaluate age, horsepower, frequency of breakdowns, and the cost of parts versus a new unit. If your disposal is under 5–7 years old and the repair involves a minor jam, seal replacement, or switch wiring, repair is usually more economical. However, if the motor is burned out, the housing is cracked, or the unit is over 10 years old, replacement provides better long-term reliability and energy efficiency. Well give you an upfront price for both options so you can decide with confidence.
What can I do to prevent future clogs and damage to my garbage disposal?
Run cold water before, during, and 30 seconds after grinding to keep fats solid so they flush away. Feed small food scraps gradually—never large batches. Avoid fibrous items like celery strings and corn husks, starchy foods such as potato peels, coffee grounds, eggshell membranes, and non-food materials. Each month, grind a cup of ice cubes with a tablespoon of rock salt to clean the blades, then flush with a half-cup of baking soda followed by one cup of white vinegar to neutralize odors. Regular care extends the life of your disposal and minimizes repair calls.