Pipe Bursts
Pipe Bursts | Emergency Plumbing | Plumbing | Erwin
When an unexpected pipe burst turns your basement into a wading pool, Erwin homeowners know they can count on HEP. Our local team arrives fast—often in less than an hour—equipped with state-of-the-art leak-detection gear and fully stocked trucks, so repairs begin the moment we step through the door. We don’t just stop the flooding; we trace the root cause, replace damaged sections, and safeguard your plumbing against future surprises, all while treating your home with the respect it deserves.
Because pipe failures rarely wait for business hours, our emergency plumbing specialists are on call 24/7/365. From late-night water heater ruptures to holiday weekend supply-line breaks, we provide transparent pricing, clear communication, and a workmanship guarantee backed by decades of regional experience. One call to HEP, and peace of mind is already on the way.
FAQs
What should I do first when a pipe bursts in my Erwin home or business?
Immediately turn off the main water shut-off valve to stop the flow of water. If water is near electrical outlets or appliances, switch off power at the breaker panel for safety. Next, open faucets to drain remaining water in the lines, move valuables away from the leak, and call our 24/7 emergency plumbing team. Taking photos or video of the damage can also help with insurance claims.
How fast can your emergency plumbers reach my property in Erwin?
Because our dispatch center and on-call technicians are based right here in Erwin, we typically arrive within 30-60 minutes of your call, day or night—including weekends and holidays. Real-time GPS tracking on service vehicles lets us route the closest crew to you for the fastest possible response.
Can you handle water removal and cleanup after repairing the burst pipe?
Yes. In addition to pipe repair or replacement, our emergency service includes water extraction, dehumidification, and sanitizing to prevent mold growth. We use high-capacity pumps, commercial air movers, and moisture meters to ensure your property is thoroughly dried and safe.
Will my homeowners insurance cover the cost of a burst-pipe emergency?
Most standard policies cover sudden and accidental water damage from burst pipes, including repair of damaged drywall, flooring, and personal property. However, they often exclude the actual pipe repair if the pipe failed due to neglect (e.g., long-term corrosion). We provide detailed invoices, photo documentation, and can communicate directly with your adjuster to streamline the claims process.
How do you locate and repair hidden or underground burst pipes without major demolition?
We use electronic leak detection, thermal imaging, and acoustic listening devices to pinpoint the exact location of the break. Once located, we employ minimally invasive repair methods such as pipe-patch liners or small access panels rather than tearing out large sections of wall or flooring. For underground lines, trenchless techniques like pipe bursting or directional boring can replace the damaged section with minimal surface disruption.
What preventive measures can I take to avoid future pipe bursts in Erwin’s climate?
• Insulate exposed pipes in crawl spaces, attics, and exterior walls. • Disconnect garden hoses and install frost-proof outdoor spigots before winter. • Keep indoor temperatures above 55 °F when away, and open cabinet doors under sinks to let warm air circulate. • Install a whole-house leak detection and automatic shut-off system. • Schedule an annual plumbing inspection—our local technicians check for corrosion, weak joints, and proper water pressure (ideally 40-60 psi). Following these steps greatly reduces the risk of another emergency.